Latest Episodes Podcast

Is wellbeing in hospitality genuinely improving, or are too many people still reaching crisis point because the pressures of the job remain too high?

It is easy to say that businesses should communicate openly. It is rather harder when the decision involves pay, difficult trading conditions, organisational change or something people simply do not want to hear.

Can hospitality embrace AI, automation and new technology without losing the human connection at the heart of the industry?

What if hospitality businesses could do more than just make profit? In this season finale of Talking Hospitality, we’re joined by Michael Tingsager, founder of Hospitality Mavericks, to explore a bigger question facing the industry — can businesses genuinely be a force for good, or is that just talk? Drawing on real examples and his “seven tenets” framework, Michael breaks down how the most progressive hospitality brands are building strong cultures, making better decisions, and creating long-t...

How do you actually write your first book — and more importantly, finish it? In this episode of Talking Hospitality, we explore what it really takes to move from idea to a completed book. This isn’t about waiting for inspiration or having the perfect concept. It’s about structure, discipline and doing the work.

This episode of Talking Hospitality explores one of the most important topics in the industry today: how we treat people at work.