Operations Podcast

What if hospitality businesses could do more than just make profit? In this season finale of Talking Hospitality, we’re joined by Michael Tingsager, founder of Hospitality Mavericks, to explore a bigger question facing the industry — can businesses genuinely be a force for good, or is that just talk? Drawing on real examples and his “seven tenets” framework, Michael breaks down how the most progressive hospitality brands are building strong cultures, making better decisions, and creating long-t...

In this episode, Timothy R Andrews sits down with operator and campaigner Andy Lennox in the Old Thatch pub in Dorset to talk about what’s really happening behind the scenes in hospitality right now. Andy shares his journey from building Co-Tai into a multi-site business (and the reality of private equity ownership), to launching Nusara, and growing a pub portfolio in a market that keeps getting tougher. The conversation moves quickly from business story to industry survival. Andy explains wh...

Branding in hospitality isn’t a logo exercise — it’s the feeling people carry with them when they walk out the door. In this episode, Sachin Parmar and Sanj Naha from Graphic Kitchen join us to unpack what great branding really looks like in restaurants, hotels and bars. We explore everything from menu design and technology to TripAdvisor strategy, toilets (yes, really), and why consistency is the quiet power behind long-term success. You’ll hear how consumer expectations have shifted, why the ...

Food Wastage in the UK is huge, with an estimated 9.5 MILLION tonnes of food being wasted annually. At the same time, 8.4 million people in the country are going without food or regular meals.In episode 13 of Timothy Put the Kettel on, co-hosts Timothy R Andrews and Sarah Kettel speak to Dee Vadukul from PlanZheroes talk about how they are a gateway for hospitality businesses and their food suppliers, ensuring that surplus food is not taken to land fill but rather gets to the people and charities who can distribute it where it is most needed.We hear about how founder Lotti Henley's experience as a refugee inspired Plan Zheroes and how even though she is in her 90's she continues to work and inspire.If you are a food business with surplus food due to last minute closures, lockdowns or tiers then this is the perfect podcast for you.For more information visit: https://planzheroes.org/#!/If you wish to help, donate https://cafdonate.cafonline.org/6018#!/DonationDetailsor be involved pleas…