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Talking Hospitality

Moving The Hospitality Conversation Forward

Talking Hospitality is a UK hospitality podcast, media and learning platform for people who lead, manage and shape the industry.

We explore People & Culture, Operations and Technology through podcasts, video, articles and learning, with a focus on what is changing and what hospitality professionals can do next.

Latest Podcast Episode

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Oct. 21, 2026

Is Hospitality Really Getting Better at Looking After Its People?

Is wellbeing in hospitality genuinely improving, or are too many people still reaching crisis point because the pressures of the job remain too high?

Timothy R Andrews is joined by Mark Lewis, Chief Executive of Hospitality Action, to look at what the rising demand for the charity’s support tells us about working in hospitality today.

They discuss financial hardship, mental health, staffing pressures, managers becoming “accidental counsellors”, Employee Assistance Programmes and why looking af

The Handover by Talking Hospitality

If you like Talking Hospitality but don’t fancy chasing us around LinkedIn, YouTube and everywhere else, The Handover brings the best of it to your inbox. New episodes, useful reads, event invites, things we think are worth your time, and the occasional look behind the scenes.

Recent Blog Posts

Oct. 19, 2026

A Worker Asks to See Their Tipping Records. What Happens Next?

A Worker Asks to See Their Tipping Records. What Happens Next? Part of Talking Hospitality’s transparency series, produced in partnership with TiPJAR. Legal position checked on 6 October 2026; England, Scotland and Wales. A team member emails as…
Oct. 12, 2026

Tips, Service Charges and Tronc: What Is the Difference?

Part of Talking Hospitality’s transparency series, produced in partnership with TiPJAR.  A new colleague asks what “tronc” means on their pay information. Someone says it is their tips. Another says it is the service charge. A third tells them to a…
Oct. 5, 2026

Tipping Law in 2026: Is Your Hospitality Business Getting It Right?

You can put a tipping policy in the staff handbook, explain it at induction and ask everyone to sign it. There can still be a problem with what it says. That came up in our Talking Hospitality episode, What does “Transparency” mean in Hospitality?.…

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Talking Hospitality works with hospitality brands, organisations and events on podcast partnerships, branded content, training, live events and industry collaborations.

If you want to reach hospitality decision-makers and the people shaping the industry through useful, credible content, explore how we can work together.

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