Mark Lewis

Chief Executive

Mark Lewis is the Chief Executive of Hospitality Action (HA), the UK hospitality sector’s benevolent charity, which provides support and assistance to people who work, or have worked, within hospitality and find themselves in crisis. Mark moved to HA from The Caterer magazine, the leading title for the hospitality sector, where he worked for fourteen years, first as editor and then as publisher. For twelve years prior to joining HA, Mark was a trustee of the charity. Before embarking upon a career in journalism, Mark spent a decade as a travel writer, writing Rough Guides to Singapore, Malaysia and Vietnam and contributing articles to the Mail on Sunday and Independent on Sunday.

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Oct. 21, 2026

Is Hospitality Really Getting Better at Looking After Its People?

Is wellbeing in hospitality genuinely improving, or are too many people still reaching crisis point because the pressures of the job remain too high?
Guest: Mark Lewis