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For hospitality leaders who know that performance starts with people. This section explores leadership, inclusion, wellbeing, recruitment, retention, team development and the workplace issues shaping modern hospitality. Practical thinking for building stronger teams, healthier cultures and better places to work.
If probation is meant to be a period of support and assessment, what changes when ordinary unfair dismissal protection arrives much sooner? For hospitality employers across England, Scotland and Wales, the answer is not that every new starter bec…
Blog 2 of 5 in the Talking Hospitality series on the Employment Rights Act 2025. There is a particular kind of panic that hits when someone calls in sick 45 minutes before service. The rota suddenly has a hole in it. The kitchen is already st…
Employment Reforms and Hospitality Rotas: Balancing Flexibility with Predictability How do you balance flexibility for the business with more predictability for your people? That is the question hospitality leaders need to be asking now. Not wh…
Britain has been good to me. It gave me a fair shot, though not without its fine print. It gave me access, took me seriously and offered me a fair shot at moments that changed the course of my life. But it also came with fine print: glass ceiling…
South Asian Heritage Month should create space for people to tell their own stories, in their own words. Ranji Thangiah, founder of Tooting Mama and host of Tea with Tooting Mama, uses food to explore Sri Lankan heritage, identity and belonging thro…
Every July, South Asian Heritage Month asks us to pause and celebrate the histories, cultures and communities connected to Afghanistan, Bangladesh, Bhutan, India, the Maldives, Nepal, Pakistan and Sri Lanka. This year's theme, "Unity in Diversity,"…
Brand Isn’t the Logo. It’s the Reason People Come Back. South Asian Heritage Month Series Featuring Sachin Parmar and Sanj Naha, Graphic Kitchen South Asian Heritage Month is not an invitation for me to explain someone else’s lived experience. T…
There is a tired story that keeps being told in Britain. You know the one. People come here. They take jobs. They claim benefits. They change the country. They do not contribute. It is usually said with great certainty by people who have rarely h…
