Industry Insights

Meditation expert and scientist Jon Kabat-Zinn once wrote:"Wherever you go, there you are".I was delighted to be a guest on a podcast with Michele Delagado as part of her Hartmetrics series on "Resilience". It was the first time that I publ…

The answer is yes, absolutely.So, of course that means we don't have to worry about anything, right?Right?If you're a regular reader of my blogs, you'll already know the answer to that one...The latest "Inside Hospitality Report" from Be Inc…

In Hospitality there tends to, still despite lockdowns and Brexit, favour hiring young people over more mature workers.However, the industry is severely short-staffed, it has an image problem with younger people & Gen Z's and so wiser business…

Oh yes.That age old adversary "Imposter Syndrome".For those that don't know, Impostor Syndrome is a psychological pattern where individuals doubt their accomplishments and have a persistent fear of being exposed as a "fraud".Despite evident su…

The hospitality industry, vibrant and dynamic, thrives on diversity and innovation.Women, constituting a significant part of this sector, face distinct challenges, especially in climbing the leadership ladder.The "Talking Hospitality" podcast on…

I recently had quite the heated discussion with some friends of mine about AI.They were extremely worried that everyone would soon be out of jobs, and couldn't see my excitement about discovering this new tool.I suspect my use of the term "Luddi…

The UK hospitality industry, celebrated for its dynamism and diversity, faces a critical challenge: the underrepresentation of women in leadership roles. Despite women making up a significant portion of the workforce, their presence in senior manage…

Navigating the Workforce Crisis: Beyond the Blame GameIn the heart of Britain's current workforce dilemma, as highlighted by a recent article from The Telegraph, there's a familiar chorus that seems to echo through the corridors of discussion: att…

In the bustling world of hospitality, sustainability has transitioned from a buzzword to a necessity.But why?And what exactly is "sustainability"?This blog aims to answer this and more, and offers practical advice on how you can have a more su…

In season 3 & season 4 of our Talking Hospitality podcast you will hear this a lot: There are two types of businesses:  Those who have learned from lockdown and Brexit; and those who still think it's 2015.…