Thoughts & Takeaways
Welcome to the Talking Hospitality blog: a place for practical insight and useful ideas for people working in and leading hospitality.
Some pieces are designed to make you think. Some are here to give you clear actions you can take back to your team. Most do a bit of both.
Some pieces are designed to make you think. Some are here to give you clear actions you can take back to your team. Most do a bit of both.
Sept. 29, 2025
Hiring British Workers in UK Hospitality: What It Means in 2025
The conversation around hiring British workers in the hospitality sector has been ongoing for over a decade. What started as a campaign to fill vacancies post-Brexit has now evolved into a critical part of reshaping the UK’s hospitality workforce in…
Sept. 22, 2025
Temping in Hospitality at University? Here are some tips on how to survive
5 Wellbeing Tactics Every Hospitality Temp Should Actually Use If you’re temping in hospitality – whether it’s for a few weeks or a whole season – your performance depends on one thing: how well you look after yourself. Here are five tactics to kee…
Sept. 15, 2025
How to Become the Hospitality Temp Everyone Wants in 2025
Temporary work in hospitality has evolved dramatically. In 2025, being a temp isn’t just about turning up in uniform and doing the job. It’s about adaptability, professionalism, and being tech-savvy in an industry that’s faster-paced and more guest-…
Sept. 8, 2025
What Can You Expect from a Career in Hospitality?
If you're thinking about joining the hospitality industry in 2025, you’re stepping into one of the most fast-paced, people-powered and opportunity-rich careers out there. From luxury hotels and events to cruise ships, tech startups and food innovati…
Sept. 1, 2025
Why Work in Hospitality? 6 Great Reasons
Why Work in Hospitality? 6 Great Reasons to Choose This Industry in 2025 Whether you’re exploring career options for the first time, returning to work, or pivoting from another industry, hospitality in 2025 remains one of the most dynamic, rewardin…
Aug. 25, 2025
10 Must-Follow UK Hospitality Blogs for 2025
Staying at the forefront of the hospitality industry in 2025 means keeping up with emerging trends, digital innovations, and evolving customer expectations. Whether you’re managing a boutique hotel, running an acclaimed restaurant, or leading a hosp…
Aug. 18, 2025
12 Digital Hospitality Stats Every UK Leader Should Know in 2025
In an industry where trends shift rapidly and guest expectations evolve faster than ever, staying informed is one of the best competitive advantages you can have. Whether you’re leading a hotel team, running a fast-paced restaurant, or developing ex…
Aug. 11, 2025
How to Maintain Food Hygiene in Outdoor Dining – A 2025 Guide
There’s no denying the charm of al fresco dining. Whether it’s a rooftop brunch, a garden BBQ, or a bustling pub terrace, outdoor eating has become a staple of British hospitality culture. And in 2025, with warm summers stretching longer and custome…
Aug. 4, 2025
How to handle unwanted attention at an event
The hospitality industry prides itself on creating memorable guest experiences. For many front-of-house teams, this means being warm, friendly, and highly professional at all times. But when does attentiveness cross the line into discomfort? In 2025…
July 28, 2025
What Safeguarding Really Looks Like in Hospitality – Why It Matters Now More Than Ever
Safeguarding in hospitality isn’t only about ticking boxes or hanging a poster in the bar. It’s about creating safer spaces for guests and for your team. In this episode, we sat down with Eren Bessim from Safer Business Network to talk about proact…
July 21, 2025
Essential UK Hospitality Resources Every Leader Needs in 2025
As hospitality leaders, our golden rule remains clear: guest experience first. But in 2025, exceptional hospitality also means navigating rising wages, staffing challenges, AI integration, and economic pressures with confidence and agility. Here ar…
July 14, 2025
Change Starts Within: How Personal Growth Drives Hospitality Excellence
Have you ever truly paused to reflect on who you bring with you to work every day? Not just your uniform, name badge, or your carefully crafted professional persona—but the real you. Your inspirations, irritations, triumphs, and mistakes. They're al…
July 7, 2025
Keeping Your Cool: Summer Safety Tips for Hospitality Team
Summary:Hot kitchens. Sweaty uniforms. Packed terraces. No one talks about how brutal summer can be when you work in hospitality. Here’s how to stay safe, stay sane, and make it through the season in one piece. It’s summer – which for most people m…
June 30, 2025
The Rise of Agentic AI in Hospitality
The Rise of Agentic AI in Hospitality: Revolutionising Employee Experiences Artificial Intelligence has steadily moved from buzzword status to an indispensable tool across various industries, and hospitality is no exception. But how exactly is AI r…
June 23, 2025
What Drag Queens Can Teach Hospitality About Reinvention, Resilience and Real Connection
In the ever-evolving landscape of hospitality, where guest experience reigns supreme, there's a vibrant, audacious, and often underappreciated community that has long mastered the art of engagement, adaptability, and resilience: drag queens. Beyond …
June 16, 2025
Is Hospitality Still a Safe Space for Trans People?
In the latest episode of Talking Hospitality, we delved into the pressing issue of trans inclusion within the UK hospitality sector. Amidst a backdrop of heightened media scrutiny and political debates surrounding transgender rights, our discussion …
June 9, 2025
Is Hospitality Really a Safe Space? Tackling Homophobia and Transphobia in the UK Industry
Homophobia and transphobia remain pressing issues within the UK hospitality industry. Despite advancements in LGBTQ+ rights, many employees still face discrimination, exclusion, and hostility in their workplaces. This not only affects individual wel…
June 3, 2025
Is Your Hospitality Business Really Inclusive? Why Supporting Pride Matters
In June 2025, as Pride Month unfolds across the UK, hospitality businesses have a unique opportunity to demonstrate their commitment to inclusivity and reap tangible benefits. Here's why supporting Pride is not something you can just ignore. 1. En…
May 26, 2025
Why Are We Still Whispering About Men’s Mental Health in Hospitality?
Season 4, Episode 2 | Talking Hospitality🎧 Featuring: Joe McDonnell, Paddy Howell, Craig Prentice, Aidan Fraser & Frven Lim We kicked off season 4 of Talking Hospitality with a topic that’s too often brushed under the table: men’s mental health. L…
May 19, 2025
Are We Talking About Mental Health Enough – Or Just Hoping It Goes Away?
Are We Talking About Mental Health Enough – Or Just Hoping It Goes Away? Featuring Kieron Bailey | Founder, People On Purpose🎧 As heard on Season 5, Episode 2 of Talking Hospitality It’s not often that a conversation leaves you reflecting long aft…
May 12, 2025
Is Hospitality Failing Its People – Or Just Asking the Wrong Questions?
“I had no traumatic event… it was the work environment that was suffocating me.” In one of our most honest episodes yet, we sat down with Matt Cameron—a hospitality lifer turned leadership coach—to unpack the real reasons people are walking away fr…
May 5, 2025
Why It’s Time to Talk About Alcohol and Mental Health in Hospitality
🎧 As heard on Talking Hospitality with Timothy R Andrews & Tracey Rashid For many of us in hospitality, the end of a tough shift has always meant one thing: a drink. Maybe it’s a pint with colleagues. Maybe it’s a bottle of wine alone on the sofa.…
April 28, 2025
Is Podcasting the New Power Tool for Hospitality?
There was a time when saying “I’ve got a podcast” might have prompted an eye-roll or two. But not anymore. In hospitality, podcasting has evolved into a credible, creative, and downright powerful way to build community, share knowledge, and get your…
April 20, 2025
What does a podcast really do?
For Phil Street, host of Hospitality Meets, podcasting has been more than a creative outlet. It’s been a mental health buffer, a career catalyst, and an unexpected classroom for learning more about hospitality—and himself. In this episode of Talkin…