The AI Action Summit in Paris has sparked global discussions about artificial intelligence, ethics, and economic transformation. Co-chaired by French President Emmanuel Macron and Indian Prime Minister Narendra Modi, the event gathered global tech l…
In the vibrant world of hospitality, feedback serves as a cornerstone for growth and excellence. While negative reviews often capture attention, fostering and celebrating positive customer feedback can significantly uplift both staff morale and the…
As we continue to celebrate Women’s History Month, it's the perfect time to spotlight the remarkable British women who have shaped the hospitality industry. From pioneering hoteliers to culinary innovators, these women have broken barriers, re…
As we celebrate Women’s History Month, we thought it would be fun to take a look at some of the remarkable women who have shaped the hospitality industry. These women have broken barriers, redefined service excellence, and paved the way for fu…
Recent discussions have highlighted a concerning trend: Generation Z (those born between the late 1990s and early 2010s) is experiencing unprecedented levels of depression and anxiety. A viral TikTok video by Christian Bonnier suggests this may be d…
If you’ve been paying attention to the way hospitality is evolving, you’ll have noticed a shift. It’s no longer enough to serve great food or offer a comfortable bed—guests want something more. They’re looking for momen…
Valentine’s Day is one of the most significant dates in the hospitality calendar, and for good reason. It’s a day when people seek out unique experiences, indulgent meals, and romantic getaways, giving hospitality businesses an excellen…
Season 5 of Talking Hospitality has officially launched, bringing fresh perspectives, expert insights, and actionable advice for hospitality leaders. This season isn’t just about entertaining discussions—it’s designed to educate an…
The UK government has announced plans to introduce legislation allowing the use of digital identification (ID) for purchasing alcohol in venues such as pubs, restaurants, and supermarkets. Is this a good or bad thing, and what are the implications?…
Food waste is a staggering issue in the UK. Each year, around 9.5 million tonnes of food are wasted, while 8.4 million people struggle with food insecurity—the equivalent of the entire population of London. For businesses in the hospitality in…
In the early 2020s, the hospitality and events sectors faced unprecedented challenges due to the COVID-19 pandemic. Paul Cook, a seasoned events professional, provided insights during that period, emphasising the rapid shift from in-person gathering…
Recently I was in Taiwan. Standing in the streets of Taipei, I saw firsthand how cultures meet and mingle – East and West, tradition and modernity. Amidst the blend of bustling markets and serene temples, I was struck by the quiet reminder of…
As we turn the page to a new year, many of us embrace the tradition of making New Year’s resolutions. Whether it’s promising to hit the gym, eat healthier, or achieve ambitious business goals, the start of a new year feels like the perf…
The holiday season is a time of joy for many, but for others, it can be a period of immense stress, loneliness, or sadness. In the hospitality industry, where long hours, high-pressure environments, and demanding schedules are the norm, Christmas c…
In the height of Christmas and the festive season, it's a time of joy, celebration, and togetherness. But for many in the hospitality industry, Christmas can also amplify financial strain, mental health struggles, and the challenges of an already de…
Recent reports have raised concerns about the increase in sexual offences within licensed venues in the UK. High-profile cases and rising police statistics highlight a worrying trend, with offences often linked to environments where alcohol is cons…
Alcohol spiking is an issue that’s been in the spotlight for all the wrong reasons recently. As awareness grows, so do the expectations on hospitality venues, especially those in nightlife. New regulations are ramping up the need for safety pr…
UK hospitality businesses are grappling with a challenging landscape. The combination of inflation, escalating energy prices, and soaring supply costs has pushed operational expenses to new heights. According to UKHospitality, operating costs in the…
Operating a licensed venue involves more than simply supplying or selling alcohol; it requires a key individual, the Designated Premises Supervisor (DPS), who ensures that all legal, social, and operational standards are met. For any hospitality est…
The UK Chancellor’s latest budget has stirred up significant conversation, with changes that could have long-lasting effects on our industry. In particular, tax hikes and rising wage costs stand out, impacting smaller, labour-heavy businesses …
In recent years, UK hospitality businesses have faced a storm of challenges affecting their ability to recruit and retain skilled staff. Brexit’s impact on the workforce and the residual effects of Covid-19 have made it more challenging to mai…
As dietary mindfulness becomes a societal priority, UK hospitality businesses are meeting a growing demand for health-conscious dining options. Consumers today are increasingly aware of the connections between food, wellness, and quality of …
Environmental sustainability has moved to the forefront of hospitality in the UK. With an eco-conscious public, hospitality businesses face increasing pressure to reduce waste, conserve resources, and minimise environmental impact. Recent data shows…
In today’s world, minimising food waste is a critical responsibility for UK hospitality. With food waste costing the sector around £682 million annually, according to WRAP (Waste and Resources Action Programme), hospitality businesses ar…
