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What does it really take to build a bold, standout brand from scratch—and get it on the shelves of Harvey Nichols? In this episode of Talking Hospitality, Timothy R. Andrews and Joe McDonnell sit down with Bruce and Paramjit Nagra, the fearless founders of Crazy Gin—the world’s first British-Asian gin. From a kitchen-table idea (inspired mid-wine and dishwashing!) to a drink poured at some of the UK’s top restaurants, this is a story of resilience, family, flavour, and fearless action. You’ll hear: -How the smallest step—emailing a distiller—started it all -The personal loss that pushed them to stop waiting and start doing -The power of authenticity in standing out in a saturated drinks market -Why perfectionism and procrastination are the enemies of progress -How their cultural heritage shaped a drink with genuine meaning -What venues like Tamarind and Tattu are doing with Crazy Gin! Whether you're a hospitality pro, aspiring founder or flavour chaser—this episode is packed wit…

This episode is in an examination of the evolving nature of professional relationships and the significance of mentorship as a means of preserving institutional knowledge. With thanks to brand partners Graphic Kitchen (https://www.graphickitchen.co.uk/) and Leisurejobs (https://www.leisurejobs.com/) for their support in this episode. This episodes guest, Kieron Bailey suggests that the hospitality industry must recognise the intrinsic value of older employees—not merely as relics of a bygone era but as vital contributors to the ongoing narrative of service excellence. The conversation highlights the critical need for older professionals to engage with younger counterparts, fostering a symbiotic relationship where knowledge is shared, and new ideas are cultivated. Kieron’s reflections on his own journey illustrate a personal commitment to mentorship, where he aspires to empower others while simultaneously learning from their fresh perspectives. This duali…

In an upcoming episode, Sanj Naha, Trip Advisor Guru, shares his thoughts on brand with new host Joe McDonnell MIH Make sure you follow and subscribe so you don't miss out on exclusive content. Available on all platforms where you can find your favourite podcast. Don't miss out on your more free content, blogs, tips and advice on Hospitality from our website: https://www.talkinghospitality.com/ With thanks to returning partner Graphic Kitchen https://www.graphickitchen.co.uk/ #talkinghospitality #hospitalitypodcast #hospitalityindustry Tracey Rashid Talking Hospitality Sachin Parmar MIH Timothy R. Andrews MIH

Founder of returning partner Graphic Kitchen, Sachin Parmar MIH shares why having a purpose in business is so important in an upcoming episode of season 5 of Talking Hospitality . Make sure you follow and subscribe so you don't miss out on exclusive content. Available on all platforms where you can find your favourite podcast. Don't miss out on your more free content, blogs, tips and advice on Hospitality from our website: https://www.talkinghospitality.com/ With thanks to returning partner Graphic Kitchen https://www.graphickitchen.co.uk/ #talkinghospitality #hospitalitypodcast #hospitalityindustry Tracey Rashid Talking Hospitality Sachin Parmar MIH Timothy R. Andrews MIH

Founders of Crazy Gin, Bruce and Paramjit Naga share their journey Season 5. Here Bruce reveals why there is never a good time to start a business but why you should go ahead and do it anyway. Make sure you follow and subscribe so you don't miss out on exclusive content. Available on all platforms where you can find your favourite podcast. Don't miss out on your more free content, blogs, tips and advice on Hospitality from our website: https://www.talkinghospitality.com/ With thanks to returning partner Graphic Kitchen https://www.graphickitchen.co.uk/ #talkinghospitality #hospitalitypodcast #hospitalityindustry Tracey Rashid Talking Hospitality Sachin Parmar MIH Timothy R. Andrews MIH

Returning guest Monica Or, MA, FIH, MCIPD The Dancing Hotel Inspector spills the beans on how she got her title, her latest book and in this snippet shares the importance of consistent touchpoints through a guests experience. Big shout out to Graphic Kitchen for returning to partner with us!

In an upcoming episode Eren Bessim reveals the importance of safeguarding and what upcoming legislation means for Hospitality businesses. Here's a snippet now. Make sure you follow and subscribe so you don't miss out on exclusive content. Available on all platforms where you can find your favourite podcast. Don't miss out on your more free content, blogs, tips and advice on Hospitality from our website: https://www.talkinghospitality.com/ With thanks to returning partner Graphic Kitchen https://www.graphickitchen.co.uk/ #talkinghospitality #hospitalitypodcast #hospitalityindustry Tracey Rashid Talking Hospitality Sachin Parmar MIH Timothy R. Andrews MIH

Want to know some top tips on how to run a podcast? Host Tracey Rashid gives advice in our upcoming 50th episode special. Make sure you follow and subscribe so you don't miss out on exclusive content. Available on all platforms where you can find your favourite podcast. Don't miss out on your more free content, blogs, tips and advice on Hospitality from our website: https://www.talkinghospitality.com/ With thanks to returning partner Graphic Kitchen https://www.graphickitchen.co.uk/ #talkinghospitality #hospitalitypodcast #hospitalityindustry Tracey Rashid Talking Hospitality Sachin Parmar MIH Timothy R. Andrews MIH

The biggest challenge in the hospitality industry today is delivering a memorable experience for guests, as discussed by the hosts in this engaging podcast episode and the first of season 5. New host Joe McDonnell highlights that while the industry excels at opening new venues and crafting enticing menus, it often struggles with the execution and follow-through necessary to create truly unforgettable moments. This episode also introduces Joe, bringing a wealth of experience from his global journey through the hospitality world, including insights from premium restaurants and five-star hotels. Tracey Rashid and Timothy R. Andrews join Joe in exploring the importance of attention to detail and the need for venues to connect the dots between their big ideas and the actual guest experience. As the podcast gears up for an exciting season 5, the hosts share their commitment to innovating and adapting to the ever-evolving landscape of hospitality. The podcast delves into the pre…

Do young people really have a poor work ethic? Matt Cameron wades in with his views. Make sure you follow and subscribe so you don't miss out on exclusive content. Available on all platforms where you can find your favourite podcast. Don't miss out on your more free content, blogs, tips and advice on Hospitality from our website: https://www.talkinghospitality.com/ With thanks to returning partner Graphic Kitchen https://www.graphickitchen.co.uk/ #talkinghospitality #hospitalitypodcast #hospitalityindustry Tracey Rashid Talking Hospitality Sachin Parmar MIH Timothy R. Andrews MIH

The biggest challenge in the hospitality industry today is delivering a memorable experience for guests, as discussed by the hosts in this engaging podcast episode and the first of season 5. New host Joe McDonnell highlights that while the industry excels at opening new venues and crafting enticing menus, it often struggles with the execution and follow-through necessary to create truly unforgettable moments. This episode also introduces Joe, bringing a wealth of experience from his global journey through the hospitality world, including insights from premium restaurants and five-star hotels. Tracey Rashid and Timothy R. Andrews join Joe in exploring the importance of attention to detail and the need for venues to connect the dots between their big ideas and the actual guest experience. As the podcast gears up for an exciting season 5, the hosts share their commitment to innovating and adapting to the ever-evolving landscape of hospitality. The podcast delves into the pressing…

There's another reindeer and the answer has been with us since the beginning! #santa #reindeer #christmas #podcast #talkinghospitality

Think you know our podcast? Can you answer this? #talkinghospitality #hospitalitypodcast #podcast #hospitality #hospitalityindustry #timothyrandrews @sarah.kettel @essenceofcakeuk @timothyrandrews

Riddle Me This: How long did host Tracey Rashid work in Corporate before her jump to Hospitality? Were you listening? Did you guess? #talkinghospitality #hospitalitypodcast #hospitality #hospitalityindustry #hospitalityquiz @essenceofcake @timothyrandrews

Hosts Tracey Rashid and @timothyrandrews discuss the evolution of the podcast series over 4 seasons. #talkinghospitality #hospitalitypodcast #podcast #hospitalityindustry #hospitality

Riddling Hospitality: Can you guess? What's another name for a Maitre'd? Did you guess right? @essenceofcake #talkinghospitality #hospitalitypodcast #hospitalityquiz #hospitality #hospitalityindustry #timothyrandrews #traceyrashid

Cringe!!!! The 1st ever episode ever - during lockdown - of what was to become @talkinghospitality We don't even mention our names!! #cringe #2020 #lockdown #covid-19 #hospitality #hospitalitypodcast #podcast #talkinghospitality #hospitalityindustry @timothyrandrews @sarah.kettel #graphickitchen

What or Who opens doors but never walk through them? What is it? Is it a, b or c? #talkinghospitality #hospitalitypodcast #podcast #hospitality #hospitalityindustry #quiz #hospitalityquiz

Why treating your staff well means your business will do well

Who hosts dances but never dances? Is it a, b or c? #talkinghospitality #hospitalitypodcast #podcast #hospitality #hospitalityindustry #quiz #hospitalityquiz #riddle

What makes working in a bar so great?

What books trips but never goes on them? Riddle me this! What is it? Is it a, b or c? #talkinghospitality #hospitalitypodcast #podcast #hospitality #hospitalityindustry #quiz #hospitalityquiz

Where Hospitality can take you Durham