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Talking Hospitality on YouTube is where the platform goes beyond the podcast. Watch full conversations, guest interviews, short-form insight and original video content created throughout the year exclusively for YouTube.

Hospitality has always had plenty to say. Now you can see it too.
May 19, 2025

Why not dealing with your employees mental health will cost your business

We all have mental health. Sometimes good and sometimes bad. In this weeks upcoming episode Rachel Kerr-Lapsley from Kelly's Cause shares why no one can be smug about it and why not dealing with it can cost business greatly. #talkinghospitality #hospitality #hospitalityindustry Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a…
May 19, 2025

Why Hospitality Has an Image Problem

Host Timothy R. Andrews MIH shares with Happiness author and expert Frven LIM his thoughts on how hospitality has a poor image and what we can do about it. #hospitality #hospitalityindustry #talkinghospitality #whad Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for…
May 18, 2025

Why Walk For Wellbeing came about

Why Walk For Wellbeing came about - it's importance in tackling mental health awareness and in building a community. From the words of one of its creators Craig Prentice, the perfect way to wrap up Mental Health Awareness week. Over to you Craig.. #walkforwellbeing Hospitality Action #talkinghospitality #hospitality Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and…
May 18, 2025

How social media impacts negatively on Hospitality workers

Season 4. Episode 2. Hosted by Timothy R. Andrews MIH & Tracey Rashid Guests: Frven LIM, Aidan Fraser, Patrick Howley, Craig Prentice and Joe McDonnell MIH https://www.talkinghospitality.com/mens-mental-health-in-hospitality/ #mentalhealth #hospitality #talkinghospitality Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a stud…
May 17, 2025

How to maintain a healthy mindset and well being.

Guest Susan Grandfield shared some very important tips. Season 1. Episode 5. Hosted by Timothy R. Andrews MIH & Sarah Kettel MIH https://www.talkinghospitality.com/mental-illness-recognising-the-signs-and-tips-on-preventing-it/ #talkinghospitality #hospitality #mentalhealth #hospitalityindustry Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience.…
May 17, 2025

Why you are not alone and why we all have mental health

Having mental health issues can make you feel very alone. Guest Susan Grandfield shared why you're not alone and that in fact mental health is very fluid. Season 1. Episode 5. Hosted by Timothy R. Andrews MIH & Sarah Kettel MIH https://www.talkinghospitality.com/mental-illness-recognising-the-signs-and-tips-on-preventing-it/ #talkinghospitality #hospitality #hospitalityindustry #mentalhealth http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a…
May 16, 2025

Why saying "I'm Fine" really isn't ok

Stop Saying "I'm fine" when you're not. Opening up to our vulnerability is the only way we can end the stigma of poor mental health and make the change we need. #talkinghospitality #mentalhealth #hospitality #hospitalityindustry With Susan Grandfield and Dan Grandfield Hosted by Timothy R. Andrews MIH & Sarah Kettel MIH Season 1,Episode 4 https://www.talkinghospitality.com/changing-attitudes-towards-mental-health-in-hospitality/ Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challe…
May 15, 2025

How do you know if a Hospitality business looks after it's employees?

Top recruiter Aidan Fraser spills some of his secrets on how he recognises a good employer. Season 4. Episode 2. https://www.talkinghospitality.com/mens-mental-health-in-hospitality/ #talkinghospitality #mentalhealth #hospitality #hospitalityindustry Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out o…
May 14, 2025

What can football & soccer teach Hospitality about mental health?

Tracey Rashid reveals that even in male-dominated industries conversations about mental health are increasing. Isn't it about time Hospitality followed suit? #hospitality #mentalhealth #mentalhealthawareness #talkinghospitality Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional…
May 14, 2025

Having problems with your mental health? It's not your fault

It's time to reframe people's thinking on mental health. Unbelievably, in 2025, and STILL employers and people seem not to understand it. Joe McDonnell MIH reframes the position, and provides some very interesting analogies and explains why it's not your fault you may get ill. #mentalhealth #mentalhealthawareness #talkinghospitality Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&…
May 13, 2025

How many people in Hospitality suffer from mental health issues?

As part of Mental Health Awareness week, we're sharing some of the key advice shared by our guests over the years. This post we share our episode on Men's Mental Health in Hospitality with guests Craig Prentice, Aidan Fraser, Patrick Howley, Frven LIM and the first appearance of future host Joe McDonnell MIH. In this clip, Paddy shares his take on what's going on in hospitality. #talkinghospitality #mentalhealthawareness #mentalhealth #hospitalityTop tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategi…
May 12, 2025

What makes hospitality guests and customers come back?

Timothy R. Andrews MIH being interviewed by Happiness author and coach Frven LIM shares his thoughts. #talkinghospitality #wellness #customerservice #WHAD This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose. 📌 What you can expect: In-depth interviews with hospitality leaders and changemakers Real talk about hotel operations, guest…
May 11, 2025

Why we need to change the perception of Hospitality

Perception of the industry is the biggest issue Hospitality faces right now in attracting people. At least that's an opinion held by host Timothy R. Andrews MIH. Here, he is interviewed by founder of the WHAD movement and happiness guru Frven LIM. #perception #hospitality #talkinghospitality #WHAD This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your p…
May 9, 2025

What is Gen Zs' problem in the workplace?

Matthew Cameron challenges the notion that Gen Z's are lazy and twists the cliche on it's head #genz #talkinghospitality This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose. 📌 What you can expect: In-depth interviews with hospitality leaders and changemakers Real talk about hotel operations, guest experience, and team culture In…
May 9, 2025

Trigger Warning: You never know when someone might want to take their own life

Warning: this video may be triggering for some viewers. If you need help, or this resonates with you, please reach out to either Hospitality Action or Kelly's Cause. Hospitality Action: 0808 802 0282 (24/7) Kellys Cause: https://www.kellyscause.com/ A very powerful episode brought to us by special guest Matt Cameron and hosts Timothy R. Andrews MIH and Joe McDonnell MIH Supported by brand partners Graphic Kitchen and Leisurejobs #mentalhealth #hospitality http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustain…
May 9, 2025

S5 E6 From Burnout to Breakthrough: Why Hospitality Must Change How It Leads

“From Burnout to Breakthrough: Why Hospitality Must Change How It Leads” In this powerful episode of Talking Hospitality, we sit down with Matt Cameron — founder of TMC People Agency and WellJam — to explore the real cost of poor leadership in hospitality. From washing dishes illegally in Brisbane to nearly losing his life to burnout, Matt’s story is raw, honest, and deeply relevant. We dive into the toxic work environments driving talent out of the industry, the urgent need to reshape hospitality leadership, and how culture, wellbeing, and purpose can be a competitive advantage — not just a buzzword. If you're a GM, entrepreneur or senior leader in the UK hospitality sector, this is essential listening. We talk candidly about mental health, Gen Z engagement, toxic leadership, ghosting, and the myth that long hours equal commitment. 🎧 Subscribe for real-world conversations and practical advice from people who've lived it ☕ Support the show by buying us a coffee or checking out Edu…
May 8, 2025

How Self-Worth Can Lead to Burn Out in Hospitality

Mental Health expert Matthew Cameron shares how trying to do the right thing due to a lack of self worth can lead to burn out, and what can leaders do about it? http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose. 📌 What you can expect: In-depth interviews with hospitality leaders and changemakers…
May 7, 2025

Attracting & Hiring Gen Z's into Hospitality

Mental Health expert Matthew Cameron from TMC // Agency shares how to make Hospitality jobs more attractive to younger people. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose. 📌 What you can expect: In-depth interviews with hospitality leaders and changemakers Real talk about hotel operations…
May 7, 2025

How can Hospitality managers prevent problems with mental health?

Joe McDonnell MIH, Timothy R. Andrews MIH and guest Matt Cameron mull this over - and many more things in todays latest episode! # Season 5, Episode 6. With thanks to brand partners Graphic Kitchen and Leisurejobs for their ongoing support of the podcast. #mentalhealth #talkinghospitality #hospitality #industry TMC // Agency http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fres…
May 6, 2025

What makes an employee happy in Hospitality?

What makes a great day at work? Guest Matt Cameron shares the results of a very interesting survey. #genz #hospitality #talkinghospitality #hospitalitycareers #mentalhealth Hosted by Timothy R. Andrews MIH & Joe McDonnell MIH http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose. 📌 What you can ex…
May 6, 2025

Hiring for Heart: What One Older Worker Taught Us About Hospitality

Too old for Hospitality? Hospitality coach and thought leader Kieron Bailey shares how hiring someone who is more mature can hugely benefit a business. #matureworkers #hospitality #boomers #genx #hospitalityindustry #talkinghospitality Episode 2 Season 5 Hosted by Timothy R. Andrews MIH and Joe McDonnell MIH Brand partnered by Graphic KitchenTop http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned profe…
May 5, 2025

How Gen Z's can cause themselves | to have low-self esteem in Hospitality

How Gen Z's can cause themselves | to have low-self esteem in Hospitality In this video, we explore how Gen Z employees in the hospitality industry may unintentionally create situations that lower their own self-esteem. From struggling with workplace confidence to feeling overwhelmed by customer expectations, social comparisons, and career pressures, many young professionals face unique challenges that can affect their mental health and job satisfaction. We break down common behaviors and thought patterns that can contribute to low self-worth, including over-reliance on social media validation, fear of failure, and difficulty navigating interpersonal dynamics in high-pressure hospitality environments. This video is perfect for Gen Z workers, hospitality managers, and anyone interested in understanding how self-esteem impacts performance, workplace happiness, and career growth. Learn practical tips to build confidence, overcome anxiety, and thrive in hospitality roles while maintaini…
May 5, 2025

Hospitality tips from Talking Hospitality podcast

In the last of our little mini series about season 1, even when the crushing devastation of lockdowns and pandemics hit us, hospitality showed just how adaptable it was and still is. Host Sarah Kettel MIH shares her story how going online saved the hospitality business she worked for. #adaptability #hospitality #flashbacks #talkinghospitality #season1 Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to susta…
May 5, 2025

As Hospitality managers we teach about giving feedback — But What About Receiving It?

Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality. Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose. 📌 What you can expect: In-depth interviews with hospitality leaders and changemakers Real talk about hotel operations, guest exp…