Podcast Episodes
Browse Talking Hospitality conversations on People & Culture, Operations and Technology, with the people leading, managing and shaping UK hospitality.
30
July 19, 2023
How Can You Recruit In Hospitality With Ways That Work?
Raffles is heading to London and is making a stir! Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their recruitment drive. Whilst being a world-renowned name has no doubt helped the hotel in it's hiring, so has it's many innovative recruitment strategies, some of which Nathan shares in this episode. At the heart of it all, however, is that staff are treated well, fairly an...
Guest: Nathan Craigie
29
July 12, 2023
How To Address Alcohol Addiction In Hospitality
A heart on the sleeve, frank discussion about addiction to alcohol by We Recover Loudly podcaster and Burnt Chef ambassador, Michelle Righini.In this very special 30th episode we look at:What Michelle's incredible journey has been How to recognise if you might have a problem What to do if someone at work is potentially suffering from addiction and, how to lead by example And if that's not good enough we also put Michelle through Put The Cuppa Down Quick Fire round!Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode.***More information on Michelle Righini can be found at:https://letstalkgender.co.uk/ ()https://werecoverloudly.com/ (We Recover Loudly (website))https://podcasts.apple.com/gb/podcast/we-recover-loudly/id1686184182 (We Recover Loudly podcast (Apple))https://open.spotify.com/show/24OFDBpIuItcOScVuGUDqg (We Recover Loudly podcast (Spotify))https://www.linkedin.com/in/michelle-righini-915b85254/ (Linkedin)***If you need help please also check out:https://www.…
Guest: Shell Righini
28
July 5, 2023
How Can Apprenticeships Fix Hospitality’s Recruitment Crisis?
Today, CEO and founder of award-winning Hospitality and professional training and apprenticeship provider Umbrella Training, Adele Oxberry joins hosts Timothy R Andrews and Sarah Kettel to talk about her journey into Hospitality and how she is on a mission to fix the industry!In this wonderfully interesting episode Adele sharesHow an inspirational mother led her to where she is today How Apprenticeships are a solution to the recruitment issues in Hospitality How to get funding for Apprenticeships How Hospitality needs to rebrand itself and of course... The Quick Fire Round: Put The Cuppa Down Question Time! A fun, inspirational look at just one of the many journeys Hospitality can lead you to.***More information on Adele Oxberry and Umbrella Training can be found at:https://www.linkedin.com/in/adele-catherine-oxberry-fih-miod-60b87326/ (Adele Oxberry (Linkedin))https://www.umbrellatraining.co.uk/ (Umbrella Training)***Timothy put the Kettel on : Talking Hospitality is Co-hosted by:htt…
Guest: Adele Oxberry MIoD FLPI FCFE
27
June 28, 2023
How To Give Hospitality Workers A Reason To Get Up In The Morning
This uplifting episode sees recruitment guru for Everyman Cinemas, Mike Newman join us for this extremely informative podcast. Many people don't think of Cinema as being part of Hospitality but Everyman Cinema turns this on it's head. Mike shares some of the struggles but reveals how he & Everyman have faced those struggles head on & how they continue to build solutions proactively. Mike reveals how employees and the community are key to the success of the business and that the work to improv...
Guest: Mike Newman
26
June 21, 2023
Would You Know How to Support a Trans Colleague?
We take a fascinating and educational look at gender with Diversity and Inclusion teacher and Gender activist Che Barnes.In this incredibly informative episode we look atHow the agricultural revolution influences gender til this day How a "good Christian girl" became a gender activist What's the difference between gender and sexuality? How many intersex people are born a day in the UK (you'll be surprised!) Advice for Hospitality people working with LGBTQ+ people; and What to do if you misgender or mispronoun your colleague? If you don't know much about the conversations going on about gender, or don't really understand itthen this episode is really worth a listen.Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode.***More information on Che Barnes can be found at:https://letstalkgender.co.uk/ (Lets Talk Gender (Website))https://www.linkedin.com/in/cherylbarnes/ (Linkedin)If you wish to contact Che directly, please contact her at: hello@letstalkgender.co.uk***For Equ…
Guest: Che Barnes
25
June 14, 2023
What Are The Pros & Cons of Being Self-Employed?
Today, cake artist and entrepreneur Tracey Rashid joins host Timothy R Andrews to talk about her transition from training at a transport company to running her own business.In this delightfully uplifting episode Tracey sharesHow a quote from Marco Pierre White cemented her career The pros and cons of working for yourself Why the term "Cake Artist" is so important What it felt like representing her country for Europe on TV Why going to schools is important for the future of Hospitality A fun, inspirational look at a single mums journey into becoming an entrepreneur.Unfortunately Sarah was unwell for this episode so the session is only hosted by Timothy R. Andrews. But she'll be back!***More information on Tracey and Essence of Cake can be found at:https://www.linkedin.com/in/tracey-rashid-1574242?originalSubdomain=uk (Tracey Rashid)https://www.essenceofcake.com/ (Essence of Cake UK)https://www.youtube.com/watch?v=UvOlLFaxXUU (The Compass Cake)***Timothy Put The Kettel on is Co-hosted b…
24
June 7, 2023
Why Targeting The Under 30s Is Key To Solving Recruitment
Mark McCulloch from Hospitality Rising discusses with co-hosts Timothy R Andrews and Sarah Kettel the current recruitment crisis in Hospitality.He shares how Hospitality Rising was formed and how it tackled head on the poor reception Hospitality has an employer.In todays' episode find out how a ransom letter to a fishy company led Mark into Hospitality and how not being able to get a coffee in the morning led to a significant step to kick starting Hospitality Rising.Mark also shares why he hasn't been targeting schools and people over 55, but why targeting the under 30s is key to addressing the staffing shortage and poor perception of Hospitality.He reveals the brands that inspired Hospitality Rising, the power of Tik Tok and his confusion over Bratwursts.So go on - grab a cuppa and stick the Kettel on.Co-hosted by Timothy R. Andrews and Sarah Kettel.***More information on Mark and Hospitallity Rising can be found at:https://www.linkedin.com/in/markmcculloch/ (Mark McCulloch)https://h…
Guest: Mark McCulloch
23
May 31, 2023
How To Recruit Chefs & Keep Them
In this episode of Timothy put the Kettel on: Talking Hospitality, Executive Chef Sebastian Price shares his insights on how to recruit and retain top talent in the hospitality industry. Sebastian discusses the challenges of hiring and keeping good chefs in the current climate, and offers advice on how to create a positive and supportive work environment that will attract and retain top talent. Sebastian also discusses the importance of creating a culture of respect and fairness in the workpla...
Guest: Sebastian Price
22
May 24, 2023
Why Hiring Older People Can Help Your Business
Wow! Season 3 and what a great start to what promises to be an incredible season.To kick things off, Jill Whittaker MD of Hit Training joins founder hosts Timothy R. Andrews and Sarah Kettel for this deeply insightful, thought-provoking and a whole lot of fun podcast.We discuss OBEs, the differences between young people and people over 50, and how Hospitality employers need to look beyond the wrinkles and numbers, but need to look at the person they are hiring.And we also discover what Jill would most like to change about herself.So go on, grab yourself a cuppa and put the Kettel on.(and no, it's not a typo)If you would like to find out more about what Hit Training has to offer please visit their website: https://hittraining.co.uk/***Editing and Visuals by: Timothy R AndrewsTheme Tune: "Mandarin and Chocolate" by Doriane Woo https://dorianewoo.bandcamp.comFeat voiceover artist, Lara Rathod https://www.instagram.com/laralondonspeaksSound Effects by: Epidemic Sound Hosted on Acast. See …
Dec. 19, 2022
The Hospitality Industry in 2022 - A Review
After a break of over a year, Timothy R. Andrews and Sarah Kettel reunite for this very special Christmas episode of 2022. We catch up with our co-hosts to find out what's been happening in their lives since we last heard from them. We find out why Sarah is no longer a chef, and some of the experiences Timothy had on the other side of Hospitality recruitment when he applied for jobs. We hear about what the future holds for Timothy put The Kettel on : Talking Hospitality and on how you can get ...
21
July 1, 2021
Mentoring The Hospitality Industry
Find out how our guest connected Hospitality professionals across the world to people of all levels in their careers to help mentor and support people in their careers. If you haven't heard about this, then perhaps now you should! James Lemon speaks to co-hosts Sarah Kettel and Timothy R Andrews about his revolutionary platform Otolo and how he has been bringing Hospitality people together from all over the world. Also… who is the one person James wishes he had never met? Tune in, grab a cupp...
Guest: James Lemon
20
June 24, 2021
The Advantages Of Building Your Hospitality Community
We’re back with our latest episode. So grab a cuppa and hear our latest inspirational Hospitality guest, Jane Pendlebury CEO at HOSPA. In this episode of Timothy Put The Kettel On, find out about Jane’s hospitality journey, how she became CEO of this incredible organisation and the amazing work they have been doing supporting the Hospitality industry during it’s darkest period. We discuss Hospitality as a career, whether soup is a beverage and some of the great help that is out there. Join us...
Guest: Jane Pendlebury
19
April 1, 2021
Ways To Retain Your Hospitality Employees
Grab yourself a biscuit and a brew and listen to this week’s inspirational hospitality podcast with special guest Chief Story Teller and Head of Employer Brand for Honest Burgers, Oli Cavaliero. In this episode of Timothy Put The Kettel On, find out about Olis’ hospitality and recruitment journey, and why did Honest Burgers lock potential employees into a room and watch as they tried to escape. Find out also how Honest Burgers connected with their employees over lockdown and how Honest Burgers...
Guest: Oli Cavaliero
18
March 18, 2021
Midas: Giving Hospitality The Golden Touch
Put the kettle on, grab a cuppa and catch up with our latest inspirational hospitality podcast with special guests Joanne Taylor-Stagg FIH MI (The Athenaeum Hotel & Residences) & Dr Hilary Cooke FIH MI (Merlin Consultancy) as they talk about the Master Innholders initiative MIDAS. In this episode find out how MIDAS came about. What does it even mean? Also hear what the landscape will look like when Hospitality reopens and what lessons we can learn from lockdown. A fascinating insight as to so...
Guests: Dr Hilary Cooke , Joanne Taylor-Stagg
17
March 11, 2021
How Losing My Job Led Me To Love Hospitality Again
2020 and the start to 2021 was an incredibly tough year for Hospitality professionals throughout the world. Whilst many suffered, others took hold of their situation and tried to make the best of the situation, opening new doors whilst other doors were being closed around them.One such person is our guest Sebastian Price, Founder of the Raw Pantry. In todays episode we listen to his emotional and heart felt journey as industry he loved crumbled away around him, and how he stood against the tide and pursued his dream. We hear the incredible story of how a post on Linkedin changed everything.Inspiring, genuine and heart warming. This is Sebastian’s story how he picked himself up from the rubble and created his future.https://www.timothyrandrews.com/podcast Please subscribe, follow and like so you don’t miss any of our inspirational stories and tips and advice for Hospitality professionals.https://www.timothyrandrews.com/podcast To view the linkedin post:https://www.linkedin.com/posts/se…
Guest: Sebastian Price
16
Feb. 25, 2021
Transforming Perceptions: The Power of the Hoteliers Charter
Happy Chinese New Year everybody!As we enter the year of the Ox, we talk to the highly inspirational and ground breaking Sally Beck, founder and board member of the Hoteliers' Charter and General Manager of the Royal Lancaster London hotel.In todays funny and stimulating episode we hear about Sally’s journey in Hospitality, the job opportunities within our amazing industry, how she plans to unite the UK Hotel industry through the recently launched Hoteliers Charter and whether a hamburger is, in fact, a sandwich.A must listen to anyone who is in the Hotel and Hospitality industries.Please subscribe, follow and like so you don’t miss any of our inspirational stories and tips and advice for Hospitality professionals.For more information on Sally Beck, please visit: https://www.linkedin.com/in/sally-beck-mi-fih-20218a62/For more information on the Hoteliers Charter, please visit: https://hotelierscharter.com/For more information on UK Hospitality, please visit:https://www.ukhospitality.o…
Guest: Sally Beck FIH
15
Feb. 11, 2021
How Can Young Professionals Create Their Own Opportunities?
We are delighted to have the amazing and inspiring Libbie Mia AIH, Founder of Hospitality Talks, onto our show.Please note at the time of the episode Libbie was not married and so is referred to as "Libbie Davies" throughout.She shares her story of how being furloughed didn't stop her, but rather was an opportunity for growth. An inspiration to Hospitality professionals young and old - this podcast is a MUST Listen!A new season, a new format and a new theme tune. Check it out now.For more information on Libbie Davies, visit:https://hospitalitytalkswithyou.com/https://www.linkedin.com/in/libbiemia/To hear more podcasts visit: https://www.timothyrandrews.com/podcastTimothy Put The Kettel on is Co-hosted by: Timothy R Andrews https://www.timothyrandrews.com/Sarah Kettel https://www.sarahkettel.co.uk/Editing and Visuals by: Timothy R AndrewsMusic: To hear more podcasts visit: https://www.timothyrandrews.com/podcastTimothy Put The Kettel on is Co-hosted by: Timothy R Andrews https://www.ti…
Guest: Libbie Mia
14
Jan. 6, 2021
What Happens to Surplus Food in Hospitality?
Timothy R Andrews and Sarah Kettel are joined by Dee Vadukul from Plan Zheroes to explore how hospitality businesses can redirect unwanted food to charities and community organisations instead of sending it to waste.
Guest: Dee Vadukal
13
Dec. 16, 2020
What Our First Season Taught Us About Hospitality
Timothy R Andrews and Sarah Kettel look back at the first season of Talking Hospitality and the conversations that stayed with them. They revisit food poverty and community support, mental health, Hospitality Action, changing event formats, alcohol-free living and healthier relationships with technology.
12
Dec. 2, 2020
How Do You Know When It’s Time to Change Career?
This career change story begins with Paul Cook agreeing to climb Mount Kilimanjaro without expecting it to change his working life at all.
Guest: Paul Cook
11
Nov. 18, 2020
Always On? The Cost of Digital Overload in Hospitality
Timothy R Andrews and Sarah Kettel are joined by Laura Willis, co-founder of Shine Offline, to explore our relationship with technology and the pressure created by an increasingly always-on working culture.
Guest: Laura Willis
10
Nov. 4, 2020
Rethinking Drinking Culture in Hospitality
Timothy R Andrews and Sarah Kettel are joined by Lynne Maltman, who shares her decision to take a 90-day break from alcohol after recognising that her relationship with drinking no longer felt right. That challenge eventually became a full year and a completely alcohol-free lifestyle.
Guest: Lynne Maltman
9
Oct. 21, 2020
The Rise of Virtual and Hybrid Events
Timothy R Andrews and Sarah Kettel are joined by events expert Paul Cook to explore the rapid shift from physical events to virtual experiences during Covid-19 and what that change could mean for the future.
Guest: Paul Cook
8
Oct. 7, 2020
50 Kitchens, 180,000 Meals: The Open Kitchens Story
Timothy R Andrews and Sarah Kettel are joined by Lisa Carey, then Head of Onboarding at Open Kitchens, to explore how restaurants and hotel kitchens were mobilised to cook nutritious meals for people struggling during the pandemic.
Guest: Lisa Carey