Podcast Episodes

What does a healthier hospitality workplace culture look like when mental health is treated as part of everyday leadership rather than an added extra?

What did returning to work after lockdown mean for mental health in hospitality? Timothy R Andrews and Sarah Kettel are joined by mindset coach Susan Grandfield and hospitality consultant Dan Grandfield to discuss anxiety, uncertainty, redundancy and the loss of the social connections that often come with hospitality work. They explore how leaders can support teams returning to the workplace, involve employees in decisions about safety, create more open conversations about wellbeing and recognise that managers and owners may also be struggling.

Timothy R Andrews and Sarah Kettel are joined by Kemi Akinola, founder and CEO of Be Enriched, to discuss how the charity adapted during the first lockdown.

From local recruitment and local produce to app-based ordering, visible hygiene and outdoor dining, they look at the operational changes businesses were considering and how customer expectations might change with them. The conversation also asks where technology could help and where human interaction would remain essential.

In the first episode of Talking Hospitality, Timothy R Andrews and Sarah Kettel discuss the immediate impact of furlough, restaurant closures and the rapid switch to takeaway and delivery. They also explore how hospitality professionals used their skills to support vulnerable communities, reduce food waste and find new ways to work.