People & Culture Podcast

24
June 7, 2023

Why Targeting The Under 30s Is Key To Solving Recruitment

Mark McCulloch from Hospitality Rising discusses with co-hosts Timothy R Andrews and Sarah Kettel the current recruitment crisis in Hospitality.He shares how Hospitality Rising was formed and how it tackled head on the poor reception Hospitality has an employer.In todays' episode find out how a ransom letter to a fishy company led Mark into Hospitality and how not being able to get a coffee in the morning led to a significant step to kick starting Hospitality Rising.Mark also shares why he hasn't been targeting schools and people over 55, but why targeting the under 30s is key to addressing the staffing shortage and poor perception of Hospitality.He reveals the brands that inspired Hospitality Rising, the power of Tik Tok and his confusion over Bratwursts.So go on - grab a cuppa and stick the Kettel on.Co-hosted by Timothy R. Andrews and Sarah Kettel.***More information on Mark and Hospitallity Rising can be found at:https://www.linkedin.com/in/markmcculloch/ (Mark McCulloch)https://h…
Why Targeting The Under 30s Is Key To Solving Recruitment
Talking Hospitality
Why Targeting The Under 30s Is Key To Solving Recruitment
23
May 31, 2023

How To Recruit Chefs & Keep Them

In this episode of Timothy put the Kettel on: Talking Hospitality, Executive Chef Sebastian Price shares his insights on how to recruit and retain top talent in the hospitality industry. Sebastian discusses the challenges of hiring and keeping good chefs in the current climate, and offers advice on how to create a positive and supportive work environment that will attract and retain top talent. Sebastian also discusses the importance of creating a culture of respect and fairness in the workpla...
How To Recruit Chefs & Keep Them
Talking Hospitality
How To Recruit Chefs & Keep Them
22
May 24, 2023

Why Hiring Older People Can Help Your Business

Wow! Season 3 and what a great start to what promises to be an incredible season.To kick things off, Jill Whittaker MD of Hit Training joins founder hosts Timothy R. Andrews and Sarah Kettel for this deeply insightful, thought-provoking and a whole lot of fun podcast.We discuss OBEs, the differences between young people and people over 50, and how Hospitality employers need to look beyond the wrinkles and numbers, but need to look at the person they are hiring.And we also discover what Jill would most like to change about herself.So go on, grab yourself a cuppa and put the Kettel on.(and no, it's not a typo)If you would like to find out more about what Hit Training has to offer please visit their website: https://hittraining.co.uk/***Editing and Visuals by: Timothy R AndrewsTheme Tune: "Mandarin and Chocolate" by Doriane Woo https://dorianewoo.bandcamp.comFeat voiceover artist, Lara Rathod https://www.instagram.com/laralondonspeaksSound Effects by: Epidemic Sound Hosted on Acast. See …
Why Hiring Older People Can Help Your Business
Talking Hospitality
Why Hiring Older People Can Help Your Business
Dec. 19, 2022

The Hospitality Industry in 2022 - A Review

After a break of over a year, Timothy R. Andrews and Sarah Kettel reunite for this very special Christmas episode of 2022. We catch up with our co-hosts to find out what's been happening in their lives since we last heard from them. We find out why Sarah is no longer a chef, and some of the experiences Timothy had on the other side of Hospitality recruitment when he applied for jobs. We hear about what the future holds for Timothy put The Kettel on : Talking Hospitality and on how you can get ...
The Hospitality Industry in 2022 - A Review
Talking Hospitality
The Hospitality Industry in 2022 - A Review
21
July 1, 2021

Mentoring The Hospitality Industry

Find out how our guest connected Hospitality professionals across the world to people of all levels in their careers to help mentor and support people in their careers. If you haven't heard about this, then perhaps now you should! James Lemon speaks to co-hosts Sarah Kettel and Timothy R Andrews about his revolutionary platform Otolo and how he has been bringing Hospitality people together from all over the world. Also… who is the one person James wishes he had never met? Tune in, grab a cupp...
Guest: James Lemon
Mentoring The Hospitality Industry
Talking Hospitality
Mentoring The Hospitality Industry
20
June 24, 2021

The Advantages Of Building Your Hospitality Community

We’re back with our latest episode. So grab a cuppa and hear our latest inspirational Hospitality guest, Jane Pendlebury CEO at HOSPA. In this episode of Timothy Put The Kettel On, find out about Jane’s hospitality journey, how she became CEO of this incredible organisation and the amazing work they have been doing supporting the Hospitality industry during it’s darkest period. We discuss Hospitality as a career, whether soup is a beverage and some of the great help that is out there. Join us...
The Advantages Of Building Your Hospitality Community
Talking Hospitality
The Advantages Of Building Your Hospitality Community
19
April 1, 2021

Ways To Retain Your Hospitality Employees

Grab yourself a biscuit and a brew and listen to this week’s inspirational hospitality podcast with special guest Chief Story Teller and Head of Employer Brand for Honest Burgers, Oli Cavaliero. In this episode of Timothy Put The Kettel On, find out about Olis’ hospitality and recruitment journey, and why did Honest Burgers lock potential employees into a room and watch as they tried to escape. Find out also how Honest Burgers connected with their employees over lockdown and how Honest Burgers...
Guest: Oli Cavaliero
Ways To Retain Your Hospitality Employees
Talking Hospitality
Ways To Retain Your Hospitality Employees
18
March 18, 2021

Midas: Giving Hospitality The Golden Touch

Put the kettle on, grab a cuppa and catch up with our latest inspirational hospitality podcast with special guests Joanne Taylor-Stagg FIH MI (The Athenaeum Hotel & Residences) & Dr Hilary Cooke FIH MI (Merlin Consultancy) as they talk about the Master Innholders initiative MIDAS. In this episode find out how MIDAS came about. What does it even mean? Also hear what the landscape will look like when Hospitality reopens and what lessons we can learn from lockdown. A fascinating insight as to so...
Midas: Giving Hospitality The Golden Touch
Talking Hospitality
Midas: Giving Hospitality The Golden Touch
17
March 11, 2021

How Losing My Job Led Me To Love Hospitality Again

2020 and the start to 2021 was an incredibly tough year for Hospitality professionals throughout the world. Whilst many suffered, others took hold of their situation and tried to make the best of the situation, opening new doors whilst other doors were being closed around them.One such person is our guest Sebastian Price, Founder of the Raw Pantry. In todays episode we listen to his emotional and heart felt journey as industry he loved crumbled away around him, and how he stood against the tide and pursued his dream. We hear the incredible story of how a post on Linkedin changed everything.Inspiring, genuine and heart warming. This is Sebastian’s story how he picked himself up from the rubble and created his future.https://www.timothyrandrews.com/podcast Please subscribe, follow and like so you don’t miss any of our inspirational stories and tips and advice for Hospitality professionals.https://www.timothyrandrews.com/podcast To view the linkedin post:https://www.linkedin.com/posts/se…
How Losing My Job Led Me To Love Hospitality Again
Talking Hospitality
How Losing My Job Led Me To Love Hospitality Again
16
Feb. 25, 2021

Transforming Perceptions: The Power of the Hoteliers Charter

Happy Chinese New Year everybody!As we enter the year of the Ox, we talk to the highly inspirational and ground breaking Sally Beck, founder and board member of the Hoteliers' Charter and General Manager of the Royal Lancaster London hotel.In todays funny and stimulating episode we hear about Sally’s journey in Hospitality, the job opportunities within our amazing industry, how she plans to unite the UK Hotel industry through the recently launched Hoteliers Charter and whether a hamburger is, in fact, a sandwich.A must listen to anyone who is in the Hotel and Hospitality industries.Please subscribe, follow and like so you don’t miss any of our inspirational stories and tips and advice for Hospitality professionals.For more information on Sally Beck, please visit: https://www.linkedin.com/in/sally-beck-mi-fih-20218a62/For more information on the Hoteliers Charter, please visit: https://hotelierscharter.com/For more information on UK Hospitality, please visit:https://www.ukhospitality.o…
Transforming Perceptions: The Power of the Hoteliers Charter
Talking Hospitality
Transforming Perceptions: The Power of the Hoteliers Charter
15
Feb. 11, 2021

How Can Young Professionals Create Their Own Opportunities?

We are delighted to have the amazing and inspiring Libbie Mia AIH, Founder of Hospitality Talks, onto our show.Please note at the time of the episode Libbie was not married and so is referred to as "Libbie Davies" throughout.She shares her story of how being furloughed didn't stop her, but rather was an opportunity for growth. An inspiration to Hospitality professionals young and old - this podcast is a MUST Listen!A new season, a new format and a new theme tune. Check it out now.For more information on Libbie Davies, visit:https://hospitalitytalkswithyou.com/https://www.linkedin.com/in/libbiemia/To hear more podcasts visit: https://www.timothyrandrews.com/podcastTimothy Put The Kettel on is Co-hosted by: Timothy R Andrews https://www.timothyrandrews.com/Sarah Kettel https://www.sarahkettel.co.uk/Editing and Visuals by: Timothy R AndrewsMusic: To hear more podcasts visit: https://www.timothyrandrews.com/podcastTimothy Put The Kettel on is Co-hosted by: Timothy R Andrews https://www.ti…
Guest: Libbie Mia
How Can Young Professionals Create Their Own Opportunities?
Talking Hospitality
How Can Young Professionals Create Their Own Opportunities?
13
Dec. 16, 2020

What Our First Season Taught Us About Hospitality

Timothy R Andrews and Sarah Kettel look back at the first season of Talking Hospitality and the conversations that stayed with them. They revisit food poverty and community support, mental health, Hospitality Action, changing event formats, alcohol-free living and healthier relationships with technology.
What Our First Season Taught Us About Hospitality
Talking Hospitality
What Our First Season Taught Us About Hospitality
12
Dec. 2, 2020

How Do You Know When It’s Time to Change Career?

This career change story begins with Paul Cook agreeing to climb Mount Kilimanjaro without expecting it to change his working life at all.
Guest: Paul Cook
How Do You Know When It’s Time to Change Career?
Talking Hospitality
How Do You Know When It’s Time to Change Career?
11
Nov. 18, 2020

Always On? The Cost of Digital Overload in Hospitality

Timothy R Andrews and Sarah Kettel are joined by Laura Willis, co-founder of Shine Offline, to explore our relationship with technology and the pressure created by an increasingly always-on working culture.
Guest: Laura Willis
Always On? The Cost of Digital Overload in Hospitality
Talking Hospitality
Always On? The Cost of Digital Overload in Hospitality
10
Nov. 4, 2020

Rethinking Drinking Culture in Hospitality

Timothy R Andrews and Sarah Kettel are joined by Lynne Maltman, who shares her decision to take a 90-day break from alcohol after recognising that her relationship with drinking no longer felt right. That challenge eventually became a full year and a completely alcohol-free lifestyle.
Guest: Lynne Maltman
Rethinking Drinking Culture in Hospitality
Talking Hospitality
Rethinking Drinking Culture in Hospitality
9
Oct. 21, 2020

The Rise of Virtual and Hybrid Events

Timothy R Andrews and Sarah Kettel are joined by events expert Paul Cook to explore the rapid shift from physical events to virtual experiences during Covid-19 and what that change could mean for the future.
Guest: Paul Cook
The Rise of Virtual and Hybrid Events
Talking Hospitality
The Rise of Virtual and Hybrid Events
8
Oct. 7, 2020

50 Kitchens, 180,000 Meals: The Open Kitchens Story

Timothy R Andrews and Sarah Kettel are joined by Lisa Carey, then Head of Onboarding at Open Kitchens, to explore how restaurants and hotel kitchens were mobilised to cook nutritious meals for people struggling during the pandemic.
Guest: Lisa Carey
50 Kitchens, 180,000 Meals: The Open Kitchens Story
Talking Hospitality
50 Kitchens, 180,000 Meals: The Open Kitchens Story
7
Sept. 23, 2020

How Hospitality Action Responded to Covid-19

Timothy R Andrews and Sarah Kettel are joined by Jeremy Gibson, then Marketing Director of Hospitality Action, to explore how the charity responded to unprecedented demand across the industry during lockdowns.
How Hospitality Action Responded to Covid-19
Talking Hospitality
How Hospitality Action Responded to Covid-19
6
Sept. 9, 2020

Recognising Mental Health Warning Signs in Hospitality

Timothy R Andrews and Sarah Kettel continue their mental health series with mindset coach Susan Grandfield, exploring changes in thoughts, behaviour and physical wellbeing that can indicate someone may be struggling.
Recognising Mental Health Warning Signs in Hospitality
Talking Hospitality
Recognising Mental Health Warning Signs in Hospitality
5
Aug. 26, 2020

Mental Health in Hospitality: Changing Workplace Culture

What does a healthier hospitality workplace culture look like when mental health is treated as part of everyday leadership rather than an added extra?
Mental Health in Hospitality: Changing Workplace Culture
Talking Hospitality
Mental Health in Hospitality: Changing Workplace Culture
4
Aug. 12, 2020

Mental Health in Hospitality: Returning to Work After Lockdown

What did returning to work after lockdown mean for mental health in hospitality? Timothy R Andrews and Sarah Kettel are joined by mindset coach Susan Grandfield and hospitality consultant Dan Grandfield to discuss anxiety, uncertainty, redundancy and the loss of the social connections that often come with hospitality work. They explore how leaders can support teams returning to the workplace, involve employees in decisions about safety, create more open conversations about wellbeing and recognise that managers and owners may also be struggling.
Mental Health in Hospitality: Returning to Work After Lockdown
Talking Hospitality
Mental Health in Hospitality: Returning to Work After Lockdown
3
July 29, 2020

Food Insecurity During Covid-19: How Communities Responded

Timothy R Andrews and Sarah Kettel are joined by Kemi Akinola, founder and CEO of Be Enriched, to discuss how the charity adapted during the first lockdown.
Guest: Kemi Akinola
Food Insecurity During Covid-19: How Communities Responded
Talking Hospitality
Food Insecurity During Covid-19: How Communities Responded
2
July 15, 2020

Hospitality After Lockdown: What Would Change?

From local recruitment and local produce to app-based ordering, visible hygiene and outdoor dining, they look at the operational changes businesses were considering and how customer expectations might change with them. The conversation also asks where technology could help and where human interaction would remain essential.
Hospitality After Lockdown: What Would Change?
Talking Hospitality
Hospitality After Lockdown: What Would Change?
1
July 1, 2020

Hospitality During Lockdown: How the UK Industry Adapted

In the first episode of Talking Hospitality, Timothy R Andrews and Sarah Kettel discuss the immediate impact of furlough, restaurant closures and the rapid switch to takeaway and delivery. They also explore how hospitality professionals used their skills to support vulnerable communities, reduce food waste and find new ways to work.
Hospitality During Lockdown: How the UK Industry Adapted
Talking Hospitality
Hospitality During Lockdown: How the UK Industry Adapted