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Operators & Reality Podcast

For business pressure, closures, cost challenges, leadership reality and industry campaigning.
Can Businesses Really Be A Force For Good?
April 30, 2026

Can Businesses Really Be A Force For Good?

What if hospitality businesses could do more than just make profit? In this season finale of Talking Hospitality, we’re joined by Michael Tingsager , founder of Hospitality Mavericks, to explore a bigger question facing the i...

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Fighting For Hospitality's Future
Feb. 11, 2026

Fighting For Hospitality's Future

In this episode, Timothy R Andrews sits down with operator and campaigner Andy Lennox in the Old Thatch pub in Dorset to talk about what’s really happening behind the scenes in hospitality right now. Andy shares his journey f...

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How Can You Make Your Brand Stand Out On Trip Advisor?
Dec. 4, 2025

How Can You Make Your Brand Stand Out On Trip Advisor?

Branding in hospitality isn’t a logo exercise — it’s the feeling people carry with them when they walk out the door. In this episode, Sachin Parmar and Sanj Naha from Graphic Kitchen join us to unpack what great branding real...

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How Can You Keep Safe on the Hospitality Scene?
July 17, 2025

How Can You Keep Safe on the Hospitality Scene?

Safeguarding in hospitality should be more than just policy, it should be embedded in a business' culture. In this episode, we explore how training, awareness, and prevention can transform venues into safer spaces for both st...

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How to Make your own Successful Gin Business. From Crazy idea to Crazy Gin.
March 27, 2025

How to Make your own Successful Gin Business. From Crazy idea to Craz…

This week, we’re joined by Bruce and Paramjit Nagra, the brilliant minds behind Crazy Gin — the world’s first British-Asian gin. What started as a late-night idea over a bottle of wine (and a sink full of dishes) turned into ...

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How To Tempt People Out Of Their Homes & Into Hospitality
Feb. 27, 2025

How To Tempt People Out Of Their Homes & Into Hospitality

The biggest challenge in the hospitality industry today is delivering a memorable experience for guests, as discussed by the hosts in this engaging podcast episode and the first of season 5. New host Joe McDonnell highlights ...

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How To Make Your Hospitality Business More Sustainable
Feb. 6, 2024

How To Make Your Hospitality Business More Sustainable

Dive into the heart of sustainability with Andrea Zick, a trailblazer in the hospitality industry, as she unveils the intricate dance of creating a sustainable future without sacrificing the essence of luxury dining. This epi...

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How To Turn A One Person Business Into Several Businesses
Jan. 23, 2024

How To Turn A One Person Business Into Several Businesses

Introduction: In this episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid engage in a captivating conversation with Nick Clover, a seasoned entrepreneur in the hospitality sector. The episode delves int...

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What Can We Learn From Drag Queens?
Jan. 16, 2024

What Can We Learn From Drag Queens?

In this episode of Talking Hospitality, we delve into the fascinating world of drag and what lessons the hospitality industry can learn from them. Summary The Covid-19 pandemic had a devastating impact on the drag queen commu...

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Can Migrants Make A Successful Business?
Dec. 20, 2023

Can Migrants Make A Successful Business?

In this engaging episode of "Talking Hospitality," hosts Timothy R Andrews and Tracey Rashid welcome the esteemed chef and restaurateur, Cyrus Todiwala OBE. Recorded at the bustling Cafe Spice Namaste, the episode delves into...

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How To Address Alcohol Addiction In Hospitality
July 12, 2023

How To Address Alcohol Addiction In Hospitality

A heart on the sleeve, frank discussion about addiction to alcohol by We Recover Loudly podcaster and Burnt Chef ambassador, Michelle Righini.In this very special 30th episode we look at:What Michelle's incredible journey has been How to recognise if you might have a problem What to do if someone a…

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How To Give Hospitality Workers A Reason To Get Up In The Morning
June 28, 2023

How To Give Hospitality Workers A Reason To Get Up In The Morning

This uplifting episode sees recruitment guru for Everyman Cinemas, Mike Newman join us for this extremely informative podcast. Many people don't think of Cinema as being part of Hospitality but Everyman Cinema turns this on i...

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What Are The Pros & Cons of Being Self-Employed?
June 14, 2023

What Are The Pros & Cons of Being Self-Employed?

Today, cake artist and entrepreneur Tracey Rashid joins host Timothy R Andrews to talk about her transition from training at a transport company to running her own business.In this delightfully uplifting episode Tracey sharesHow a quote from Marco Pierre White cemented her career The pros and cons …

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Breaking Free from Tech Addiction: Tips for a Healthier Digital Life
Dec. 15, 2020

Breaking Free from Tech Addiction: Tips for a Healthier Digital Life

In this amazing podcast, Timothy Put The Kettle On co-hosts Sarah Kettel & Timothy R Andrews discuss with Digital and Online expert, co-founder of Shine Offline, Laura Willis why digital and social media technology is so addictive, how it can be overwhelming and what you can do to regain control, g…

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Lynne Maltman on the Power of Saying No to Alcohol
Dec. 8, 2020

Lynne Maltman on the Power of Saying No to Alcohol

In todays episode of Timothy put the Kettle on, we have guest speaker Lynne Maltman who talks about how taking the One Year No Beer 90 Day Alcohol Free challenge changed her relationship with alcohol forever and has had a positive impact in all areas of her life.Timothy R Andrews and Sarah Kettel d…

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Maintaining a Healthy Mindset in Hospitality: Strategies for Success
Oct. 8, 2020

Maintaining a Healthy Mindset in Hospitality: Strategies for Success

This is the final chapter in our 3 part miniseries focusing on mental health in hospitality. This episode focuses on how to recognise the signs that you or your colleague are suffering from mental health issues such as depression or anxiety. Our special guest speaker, Mindset & Lifecoach Susan Gran…

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