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How prepared are hospitality managers to support a team member through a personal crisis?

Mark Lewis, CEO of Hospitality Action, joins Talking Hospitality to discuss staff wellbeing, the pressures facing hospitality workers and the support available when life becomes difficult.

In this trailer, Mark explains why being good at kitchen or front of house service doesn’t automatically prepare someone to support colleagues through bereavement, domestic abuse or a mental health crisis.

Watch or listen to the full episode from Wednesday 21 October on the Talking Hospitality YouTube channel and your usual podcast platform.
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