Being excellent in the kitchen or on the floor doesn’t automatically prepare you to support a colleague through a personal crisis.
Mark Lewis, CEO of Hospitality Action, joins Talking Hospitality to discuss staff wellbeing, the pressures facing hospitality workers and how the charity helps when life gets difficult.
We ask whether managers are getting the preparation and support they need for conversations about bereavement, domestic abuse and mental health.
Watch the full episode from Wednesday 21 October on this channel, or listen on your usual podcast platform.
Subscribe to Talking Hospitality for practical conversations that support the people working in our industry.
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Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry.
http://www.talkinghospitality.com/
This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality.
Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose.
📌 What you can expect:
In-depth interviews with hospitality leaders and changemakers
Real talk about hotel operations, guest experience, and team culture
Insights into hospitality marketing, branding, and digital transformation
Discussions on sustainability, tech disruption, and industry trends
Career guidance, entrepreneurship journeys, and leadership lessons
We believe hospitality is not just an industry — it’s a mindset, a global community, and a force for connection. This channel is your space to learn, grow, and stay ahead in a fast-evolving world of service.
📅 New episodes every week.
🎧 Available on YouTube and all major podcast platforms.
👉 Subscribe now and join a worldwide network of passionate professionals who are talking hospitality — and changing it.
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