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Talking Hospitality

Industry Insights

June 9, 2025

Is Hospitality Really a Safe Space? Tackling Homophobia and Transphobia in the UK Industry

Homophobia and transphobia remain pressing issues within the UK hospitality industry. Despite advancements in LGBTQ+ rights, many employees still face discrimination, exclusion, and hostility in their workplaces. This not only affects individual wel…

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June 3, 2025

Is Your Hospitality Business Really Inclusive? Why Supporting Pride Matters

In June 2025, as Pride Month unfolds across the UK, hospitality businesses have a unique opportunity to demonstrate their commitment to inclusivity and reap tangible benefits. Here's why supporting Pride is not something you can just ignore. 1. En…

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May 26, 2025

Why Are We Still Whispering About Men’s Mental Health in Hospitality?

Season 4, Episode 2 | Talking Hospitality🎧 Featuring: Joe McDonnell, Paddy Howell, Craig Prentice, Aidan Fraser & Frven Lim We kicked off season 4 of Talking Hospitality with a topic that’s too often brushed under the table: men’s m…

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May 19, 2025

Are We Talking About Mental Health Enough – Or Just Hoping It Goes Away?

Are We Talking About Mental Health Enough – Or Just Hoping It Goes Away? Featuring Kieron Bailey | Founder, People On Purpose🎧 As heard on Season 5, Episode 2 of Talking Hospitality It’s not often that a conversation leaves you reflect…

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May 12, 2025

Is Hospitality Failing Its People – Or Just Asking the Wrong Questions?

“I had no traumatic event… it was the work environment that was suffocating me.” In one of our most honest episodes yet, we sat down with Matt Cameron—a hospitality lifer turned leadership coach—to unpack the real rea…

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May 5, 2025

Why It’s Time to Talk About Alcohol and Mental Health in Hospitality

🎧 As heard on Talking Hospitality with Timothy R Andrews & Tracey Rashid For many of us in hospitality, the end of a tough shift has always meant one thing: a drink. Maybe it’s a pint with colleagues. Maybe it’s a bottle of wine al…

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April 28, 2025

Is Podcasting the New Power Tool for Hospitality?

There was a time when saying “I’ve got a podcast” might have prompted an eye-roll or two. But not anymore. In hospitality, podcasting has evolved into a credible, creative, and downright powerful way to build community, share knowl…

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April 20, 2025

What does a podcast really do?

For Phil Street, host of Hospitality Meets, podcasting has been more than a creative outlet. It’s been a mental health buffer, a career catalyst, and an unexpected classroom for learning more about hospitality—and himself. In this episo…

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April 14, 2025

Is Podcasting Outgrowing Podcasts? A Talking Hospitality Perspective

The podcasting landscape is undergoing a significant transformation. What began as a medium for audio storytelling has expanded into a multifaceted industry encompassing video content, live events, merchandise, and more. This evolution prompts a cr…

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April 7, 2025

Talking Hospitality Season 5: A Deep Dive into Hospitality’s Key Challenges

Season 5 of Talking Hospitality has officially launched, bringing fresh perspectives, expert insights, and actionable advice for hospitality leaders. This season is already proving to be more than just entertaining discussions—it’s desi…

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March 31, 2025

Private Chefs: The lastest trend in Hospitality

Restauranters Turn to Private Chef Work: A New Revenue Stream Amid Economic Pressures The UK hospitality industry is adapting to financial pressures in a way that might surprise some: restauranters are increasingly working as private chefs to suppl…

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March 24, 2025

AI Action Summit in Paris: What It Means for Hospitality

The AI Action Summit in Paris has sparked global discussions about artificial intelligence, ethics, and economic transformation. Co-chaired by French President Emmanuel Macron and Indian Prime Minister Narendra Modi, the event gathered global tech l…

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March 17, 2025

Why You Should Respond To Positive Reviews

In the vibrant world of hospitality, feedback serves as a cornerstone for growth and excellence. While negative reviews often capture attention, fostering and celebrating positive customer feedback can significantly uplift both staff morale and the…

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March 10, 2025

British Women In Hospitality

As we continue to celebrate Women’s History Month, it's the perfect time to spotlight the remarkable British women who have shaped the hospitality industry. From pioneering hoteliers to culinary innovators, these women have broken barriers, re…

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March 3, 2025

Women In Hospitality : Women's History Month

As we celebrate Women’s History Month, we thought it would be fun to take a look at some of the remarkable women who have shaped the hospitality industry. These women have broken barriers, redefined service excellence, and paved the way for fu…

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Feb. 24, 2025

What Can Hospitality Do To Understand Gen Z's

Recent discussions have highlighted a concerning trend: Generation Z (those born between the late 1990s and early 2010s) is experiencing unprecedented levels of depression and anxiety. A viral TikTok video by Christian Bonnier suggests this may be d…

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Feb. 17, 2025

What is Experiential Leisure (And Why It’s Changing Hospitality)?

If you’ve been paying attention to the way hospitality is evolving, you’ll have noticed a shift. It’s no longer enough to serve great food or offer a comfortable bed—guests want something more. They’re looking for momen…

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Feb. 10, 2025

Valentine’s Day: Origins and Opportunities

Valentine’s Day is one of the most significant dates in the hospitality calendar, and for good reason. It’s a day when people seek out unique experiences, indulgent meals, and romantic getaways, giving hospitality businesses an excellen…

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Feb. 3, 2025

Hospitality’s Biggest Challenge: Experience vs. Execution

Season 5 of Talking Hospitality has officially launched, bringing fresh perspectives, expert insights, and actionable advice for hospitality leaders. This season isn’t just about entertaining discussions—it’s designed to educate an…

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Jan. 27, 2025

Are Digital IDs in Hospitality A Good Thing?

The UK government has announced plans to introduce legislation allowing the use of digital identification (ID) for purchasing alcohol in venues such as pubs, restaurants, and supermarkets. Is this a good or bad thing, and what are the implications?…

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Jan. 20, 2025

Tackling Food Waste and Poverty: What Plan Zheroes is Doing Today

Food waste is a staggering issue in the UK. Each year, around 9.5 million tonnes of food are wasted, while 8.4 million people struggle with food insecurity—the equivalent of the entire population of London. For businesses in the hospitality in…

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Jan. 13, 2025

The Future of Hospitality and Events: Hybrid Solutions and Resilience in 2025

In the early 2020s, the hospitality and events sectors faced unprecedented challenges due to the COVID-19 pandemic. Paul Cook, a seasoned events professional, provided insights during that period, emphasising the rapid shift from in-person gathering…

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Jan. 6, 2025

Embracing Change in Hospitality: Lessons from Taiwan

Recently I was in Taiwan. Standing in the streets of Taipei, I saw firsthand how cultures meet and mingle – East and West, tradition and modernity. Amidst the blend of bustling markets and serene temples, I was struck by the quiet reminder of…

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Dec. 30, 2024

Why New Year’s Resolutions Fail and How You Can Make Change Stick

As we turn the page to a new year, many of us embrace the tradition of making New Year’s resolutions. Whether it’s promising to hit the gym, eat healthier, or achieve ambitious business goals, the start of a new year feels like the perf…

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