Halloween has crept far beyond trick-or-treating. For the UK’s hospitality and events sector, it’s now one of the most lucrative (and creative) weeks of the year. But behind the costumes and cocktails lies a smart business lesson —…
Diwali — the festival of lights — celebrates new beginnings, community and the triumph of light over darkness. For hospitality, it’s a timely reminder that great service is about more than presentation — it’s about warm…
Representation isn’t just a social talking point — it’s a business advantage. In hospitality, the most diverse teams create the most memorable experiences. When every culture, background and voice is part of the story, guests feel …
Across Britain’s hotels, restaurants and event venues, Black professionals have shaped the food we serve, the stories we tell and the experiences we create. Yet too often, their influence has been overlooked. This month, let’s not only c…
The conversation around hiring British workers in the hospitality sector has been ongoing for over a decade. What started as a campaign to fill vacancies post-Brexit has now evolved into a critical part of reshaping the UK’s hospitality workfo…
5 Wellbeing Tactics Every Hospitality Temp Should Actually Use If you’re temping in hospitality – whether it’s for a few weeks or a whole season – your performance depends on one thing: how well you look after yourself. Here…
Temporary work in hospitality has evolved dramatically. In 2025, being a temp isn’t just about turning up in uniform and doing the job. It’s about adaptability, professionalism, and being tech-savvy in an industry that’s faster-pac…
If you're thinking about joining the hospitality industry in 2025, you’re stepping into one of the most fast-paced, people-powered and opportunity-rich careers out there. From luxury hotels and events to cruise ships, tech startups and food in…
Why Work in Hospitality? 6 Great Reasons to Choose This Industry in 2025 Whether you’re exploring career options for the first time, returning to work, or pivoting from another industry, hospitality in 2025 remains one of the most dynamic, re…
Staying at the forefront of the hospitality industry in 2025 means keeping up with emerging trends, digital innovations, and evolving customer expectations. Whether you’re managing a boutique hotel, running an acclaimed restaurant, or leading …
In an industry where trends shift rapidly and guest expectations evolve faster than ever, staying informed is one of the best competitive advantages you can have. Whether you’re leading a hotel team, running a fast-paced restaurant, or develop…
There’s no denying the charm of al fresco dining. Whether it’s a rooftop brunch, a garden BBQ, or a bustling pub terrace, outdoor eating has become a staple of British hospitality culture. And in 2025, with warm summers stretching longer…
The hospitality industry prides itself on creating memorable guest experiences. For many front-of-house teams, this means being warm, friendly, and highly professional at all times. But when does attentiveness cross the line into discomfort? In 2025…
Safeguarding in hospitality isn’t only about ticking boxes or hanging a poster in the bar. It’s about creating safer spaces for guests and for your team. In this episode, we sat down with Eren Bessim from Safer Business Network to talk …
As hospitality leaders, our golden rule remains clear: guest experience first. But in 2025, exceptional hospitality also means navigating rising wages, staffing challenges, AI integration, and economic pressures with confidence and agility. Here ar…
Have you ever truly paused to reflect on who you bring with you to work every day? Not just your uniform, name badge, or your carefully crafted professional persona—but the real you. Your inspirations, irritations, triumphs, and mistakes. They…
Summary:Hot kitchens. Sweaty uniforms. Packed terraces. No one talks about how brutal summer can be when you work in hospitality. Here’s how to stay safe, stay sane, and make it through the season in one piece. It’s summer – which…
The Rise of Agentic AI in Hospitality: Revolutionising Employee Experiences Artificial Intelligence has steadily moved from buzzword status to an indispensable tool across various industries, and hospitality is no exception. But how exactly is AI r…
In the ever-evolving landscape of hospitality, where guest experience reigns supreme, there's a vibrant, audacious, and often underappreciated community that has long mastered the art of engagement, adaptability, and resilience: drag queens. Beyond …
In the latest episode of Talking Hospitality, we delved into the pressing issue of trans inclusion within the UK hospitality sector. Amidst a backdrop of heightened media scrutiny and political debates surrounding transgender rights, our discussion …
Homophobia and transphobia remain pressing issues within the UK hospitality industry. Despite advancements in LGBTQ+ rights, many employees still face discrimination, exclusion, and hostility in their workplaces. This not only affects individual wel…
In June 2025, as Pride Month unfolds across the UK, hospitality businesses have a unique opportunity to demonstrate their commitment to inclusivity and reap tangible benefits. Here's why supporting Pride is not something you can just ignore. 1. En…
Season 4, Episode 2 | Talking Hospitality🎧 Featuring: Joe McDonnell, Paddy Howell, Craig Prentice, Aidan Fraser & Frven Lim We kicked off season 4 of Talking Hospitality with a topic that’s too often brushed under the table: men’s m…
Are We Talking About Mental Health Enough – Or Just Hoping It Goes Away? Featuring Kieron Bailey | Founder, People On Purpose🎧 As heard on Season 5, Episode 2 of Talking Hospitality It’s not often that a conversation leaves you reflect…
