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Ever wondered why, in an industry powered by women, so few reach the top? Join us as we unravel the complexities of female leadership in hospitality, with stories that inspire, challenges that resonate, and solutions that empower. This isn't just a conversation; it's a movement towards a more inclusive future. Tune in to be part of the change.
In this compelling episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid are joined by a stellar lineup of guests: Monica Or, Marsha Barnett, Michelle Moreno and Shell Righini.
Together, they tackle the pressing issue of Women Leadership in Hospitality, shedding light on the challenges and opportunities for female leaders in the sector.
Why You Should Listen:
If you're passionate about fostering a more inclusive and equitable hospitality industry, this episode is a must-listen. It's not just a conversation; it's a call to action for everyone in the industry to reflect on how we can support and empower women to climb the leadership ladder. With insights from women who've navigated these challenges firsthand, you'll be inspired to make positive changes in your own professional environment.
Key Points of Interest:
This episode of Talking Hospitality is more than just a discussion; it's a beacon of hope and a roadmap for aspiring female leaders in the hospitality industry. By highlighting the challenges, celebrating the successes, and offering tangible solutions, it serves as a valuable resource for anyone committed to fostering diversity and inclusion in their professional sphere.
Let's take these insights and turn them into action, for a hospitality industry where everyone has the opportunity to lead and succeed.
Podcast host / Mental Health Trainer
Shell is a hospitality veteran with 18 years FOH experience, focusing primarily on operations, training and business development.
She has worked for some of London's best restaurant groups including Hawksmoor, Gaucho and Polpo.
Having suffered a life changing burnout late 2020, she has changed her focus to improving the mental health working conditions of people in the industry by forcing difficult conversations out into the open, specifically concerning the hidden epidemic of addiction.
Her podcast We Recover Loudly offers a platform for people with experience of drug and alcohol addiction, in the industry to discuss what we can do to change the systemic culture of excessive substance use we have. The episodes also highlight how it is possible to break these habits and still work within the industry, having a thriving career while in recovery.
Shell's work continues to look beyond high levels of addiction we have and ask, "if alcohol/drugs were the solutions to a problem, what problems do we have in our industry that we need to change", with her company Radical Hospitality. The services Radical Hospitality provides include onsite workshops around promoting safe and inclusive drinking cultures in the workplace, small group coaching for people who are worried about their drinking and drug taking, and as a qualified recovery coach she also runs 121 mentoring for leaders who want support not just with issues with addiction, but also how to work in a sustainable, and balanced way to ensure long term career succes… Read More
Hospitality Consultant
Monica Or is a dedicated professional in the hospitality industry, specializing in helping hoteliers craft memorable guest experiences. With a keen understanding of the intricate balance between service excellence and guest satisfaction, Monica works tirelessly to ensure that each visitor leaves with lasting memories. Her expertise lies in implementing strategic initiatives that not only enhance the overall guest experience but also cultivate a sense of loyalty among patrons. Through her innovative approach and meticulous attention to detail, Monica empowers hoteliers to cultivate a base of returning guests who become enthusiastic advocates for their businesses, ultimately driving sustained success in the competitive hospitality landscape.
Co Founder
Marsha Barnett has run her own separate catering business, she along with her business partner Dawn Burton found there wasn’t a lot of support for business owners like themselves.
she played an integral part of setting up The Caribbean Food Collective, which facilitates networking and discussions between business owners specialising in Caribbean products – be it fmcg, foodservice, takeaways, imports and exports or DTC. The Collective promotes its member brands on social media and joined the British Takeaway Campaign, in which representatives from different cuisines meet to discuss the macro trends affecting their businesses.
Burton and Barnett soon started thinking bigger. Seeing a rise in demand for Caribbean takeaways, they decided to set up the UK Caribbean Food Awards, which launched last October and featured categories for sustainability, shops, bakery and drinks.
Founder
Michelle Moreno, a previous F&B Director and Consultant with 25 years of global expertise. She champions human-centric leadership, positive psychology, and modern tools for our hospitality industry to go from surviving to thriving. Michelle founded QAB Leadership, dedicated to empowering our leaders through, evolving individuals and their teams to influence and impact the business. Her purpose is this, “The most meaningful way to lead, is to help others lead in an industry I love.
