What does leadership look like when you’re raising children on your own, running a business, and carrying responsibilities that don’t switch off at 5pm? In this episode, Dawn Lawrence, Founder and CEO of Hospitality Jobs UK, shares a deeply honest account of building a career while navigating single parenthood, financial…
Technology shifts? No problem. This sales star dominated British Gas, selling central heating. At 21, she crushed objections with expert knowledge, proving age is just a number in sales. Learn more on Talking Hospitality! #talkinghospitality #hospitality #SalesSkills #CustomerService #SuccessStory
A single mum's inspiring story of balancing work and family, proving it's the quality of time, not quantity, that counts. Never be afraid to ask for help! 🎧 Full episode on our YouTube channel @talkinghospitalitypodcast or search "Talking Hospitality"; on your favourite podcast platforms. Subscribe for more! #talkinghospitality #hospitality #SingleMums…
It's about the quality of time you spend with your children, not the quantity. Create lasting memories – they'll remember the little things. Dawn Lawrence, founder of Hospitality Jobs UK, shares her take. #talkinghospitality #hospitality #Parenting #FamilyTime #WorkLifeBalance
Get in the festive spirit with a dose of holiday humour. Listen to the full podcast episode on YouTube. #talkinghospitality #hospitality #ChristmasJokes #SantaClaus #HolidayHumor
Who Is Santas Favourite Reindeer? #talkinghospitality #hospitality #christmas #reindeer #santa
Timothy R Andrews shares why he'll stick with human interaction. #talkinghospitality #hospitality #guestexperience #robots #automation #xfiles
How to Demystify TripAdvisor? What hand towels tells you about a restaurant in toilets? How does branding have an effect with reviews? How do you define brand? This is another information packed episode - out today!! With Sachin Parmar and Sanj Naha from Brand Partners Graphic Kitchen #talkinghospitality #GraphicKitchen #Brand…
Branding in hospitality isn’t a logo exercise — it’s the feeling people carry with them when they walk out the door. In this episode, Sachin Parmar and Sanj Naha from Graphic Kitchen join us to unpack what great branding really looks like in restaurants, hotels and bars. We explore everything…
Why TripAdvisor still matters in hospitality. Guests invest time and insight into reviews, boosting natural SEO on Google. Reviews add photos and detail, helping restaurants and hotels rank higher. For the full discussion, find Talking Hospitality wherever you get your podcasts. Subscribe for more from the voices shaping hospitality's future.…
How do you make your hospitality brand genuinely stand out — not just online, but in the moments guests remember? In this episode, hosts Joe McDonnell and Timothy R Andrews sit down with Sachin Parmar and Sanj Naha from Graphic Kitchen to explore what great branding really looks like in…
What hand towels tells you about a restaurant in toilets? How does branding have an effect with reviews? What IS branding? All this and more in our upcoming new episode on Thursday #talkinghospitality #graphickitchen #podcast #hospitality #branding
Why Is Hospitality Still A Great Place To Work? Host Joe McDonnell speaks to Jane Atheron from the Tim Bacon Foundation. #talkinghospitality #hospitality #hospitalitylife #hospitallityindustry #restaurantlife
International Men’s Day celebrates the positive value men bring to the world, their families, and communities. The day also aims to promote gender equality, highlight men’s health and well-being, and celebrate positive male role models. Common themes include: Promoting men’s physical and mental health Encouraging positive masculinity Strengthening relationships and…
Brand isn't just design, it's a feeling. Key to consistent growth, especially with the influx of American franchises. The experience matters, from Instagram to the restroom! #talkinghospitality #hospitality #BrandConsistency #CustomerExperience #GenZ #Restaurant
Vince Kelly from the Mayor of London and Capital City College Westminster (Kingsway) explains all in this informative episode. This is an initiative we should all get behind as an industry. #talkinghospitality #hospitality #podcast #mayoroflondon #skillspassport #citycollegewestminster #kingswaycollege
In this episode of Talking Hospitality, Timothy R Andrews and Joe McDonnell are joined by Olajide Alabi, one of the UK’s most engaging voices in Equality, Diversity & Inclusion — and Co-Founder of SISU, the People Experience Agency. Olajide breaks down what EDI really means in practice: how inclusion starts…
Timothy R Andrews and Joe McDonnell speak with Olajide Alabi, Co-Founder of SISU, the People Experience Agency, about inclusion, equity and belonging in hospitality. They explore how EDI can move beyond “tick boxes” to genuine inclusion that improves culture, performance and business success. 🎧 Listen on Spotify / Apple /…
In this very special audio-only bonus edition of Talking Hospitality (you won’t find it on YouTube), host Timothy R Andrews is joined once again by Tracey Rashid, returning to the mic for an inspiring conversation with Mex Ibrahim, co-founder of Women in the Food Industry. Mex shares how her organisation…
In this episode, we’re joined by Vince Kelly, manager of the Mayor’s Hospitality Skills Academy at Westminster Kingsway College, to talk about one of the biggest challenges facing the industry today — the skills gap. With 30 years’ experience as a chef and lecturer, Vince has seen the talent pipeline…
In this episode, we tackle one of the most avoided topics in hospitality: tax. Whether you're self-employed, running a growing business, or just trying to make sense of payroll and forecasting, this conversation with Sema Ziler of Elan Tax is packed with straight-talking advice and practical insight. Sema joins Timothy…
What does it mean to reconnect with your culture through food — and why are so many people in hospitality paying attention to Sri Lankan cuisine right now? In this episode, we speak with Ranji Thangiah, co-founder of the Sri Lankan Culture Collective, about the personal journey that led her…
Safeguarding in hospitality should be more than just policy, it should be embedded in a business' culture. In this episode, we explore how training, awareness, and prevention can transform venues into safer spaces for both staff and guests. In this powerful episode of Talking Hospitality, we’re joined by Eren Bessim,…
When we chat about the potential of AI in hospitality, one of the big ideas we dive into is the concept of agentic AI. Essentially, we’re talking about creating little digital helpers—think minions from Despicable Me—that can take on specific tasks, learn from context, and get better over time. Instead…
