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Episodes

June 3, 2025

Why Hospitality Needs to Rethink Recruitment

We speak with Akashia Carswell, CEO of London Talent and founder of HiveCru, about the future of recruitment in hospitality. From apprenticeships to AI-driven temps, we explore how to truly fix a broken system—starting with honesty, respect, and better training.

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May 20, 2025

What’s the Real Cost of Ignoring Mental Health in Hospitality?

What happens when hospitality businesses keep saying “we support mental health” — but don’t back it up with action? In this eye-opening episode, we sit down with Rachel Kerr-Lapsley , Managing Director of Kelly’s Cause , the ...

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May 7, 2025

Burnout, Belonging & the Real Cost of Toxic Workplaces

Matt Cameron shares his personal journey from burnout to purpose, revealing the hidden cost of toxic hospitality cultures and how businesses can build environments where people genuinely thrive.

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April 22, 2025

How Do You Make a Podcast?

In this special 50th episode of Talking Hospitality , we celebrate a major milestone — and pull back the curtain on the real story of starting (and sustaining) a podcast in our industry. Joined by a line-up of fellow hospital...

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April 8, 2025

Can Asian Cuisine Change the Future of British Hospitality?

In this vibrant episode of Talking Hospitality, recorded live at Zest Quest Asia 2024, hosts Timothy R. Andrews and Tracey Rashid meet Cyrus and Pervin Todiwala, the passionate founders behind Zest Quest Asia.

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March 26, 2025

How to Make your own Successful Gin Business. From Crazy idea to Craz…

This week, we’re joined by Bruce and Paramjit Nagra, the brilliant minds behind Crazy Gin — the world’s first British-Asian gin. What started as a late-night idea over a bottle of wine (and a sink full of dishes) turned into ...

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March 11, 2025

How Can You Find Your Purpose In Hospitality?

This episode is in an examination of the evolving nature of professional relationships and the significance of mentorship as a means of preserving institutional knowledge. With thanks to brand partners Graphic Kitchen and Lei...

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Jan. 28, 2025

How To Attract People From Their Homes And Into Hospitality

The biggest challenge in the hospitality industry today, according to new host and entrepreneur Joe McDonnell, is delivering a memorable experience for guests. Tracey Rashid and Timothy R Andrews rejoin the show discuss this view and share what's coming up in this first episode of season 5.

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Feb. 29, 2024

Beyond The Menu: Season Finale

Summary In the first ever unedited episode since episode 1, join us for the finale of Season Four. Tracy Rashid and Timothy R. Andrews reflect on the amazing journey they've had recording the season. They express their gratit...

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Feb. 20, 2024

How Can We Create Women Leaders in Hospitality?

In this episode, we explored the unique challenges and inspiring journeys of women in hospitality leadership. Hosted by Timothy R. Andrews and Tracey Rashid, the discussion featured four remarkable leaders: Monica Or, Marsha Barnett, Shell Righini, and Michelle Moreno. Together, they shared candid …

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Feb. 13, 2024

Timothy, Wave the Kettel off

Episode 43, Season 4 of Talking Hospitality marks a significant transition as we bid a heartfelt farewell to Sarah Kettel, the original host and founder, who has been an integral part of the podcast for 32 episodes across fou...

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Feb. 6, 2024

How To Make Your Hospitality Business More Sustainable

Dive into the heart of sustainability with Andrea Zick, a trailblazer in the hospitality industry, as she unveils the intricate dance of creating a sustainable future without sacrificing the essence of luxury dining. This epi...

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Jan. 23, 2024

How To Turn A One Person Business Into Several Businesses

Introduction: In this episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid engage in a captivating conversation with Nick Clover, a seasoned entrepreneur in the hospitality sector. The episode delves int...

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Jan. 16, 2024

What Can We Learn From Drag Queens?

In this episode of Talking Hospitality, we delve into the fascinating world of drag and what lessons the hospitality industry can learn from them. Summary The Covid-19 pandemic had a devastating impact on the drag queen commu...

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Dec. 25, 2023

Unwrap the Magic: Christmas Memories and Secrets from Santa

Join Tracey Rashid and Timothy R. Andrews for a festive celebration of Christmas in a special episode featuring a host of Santas from around the world. The holiday spirit shines brightly in this special Christmas episode of T...

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Dec. 20, 2023

Can Migrants Make A Successful Business?

In this engaging episode of "Talking Hospitality," hosts Timothy R Andrews and Tracey Rashid welcome the esteemed chef and restaurateur, Cyrus Todiwala OBE. Recorded at the bustling Cafe Spice Namaste, the episode delves into Todiwala's inspiring journey in the hospitality industry.

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Dec. 12, 2023

Why Go On TV & What Happens After? - A Masterchef Special

Dive into a captivating conversation with MasterChef stars and discover the heart of culinary passion and innovation. Join us in this special episode where we explore the journeys, challenges, and triumphs of these culinary artists.

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Dec. 6, 2023

Empowering Women in Hospitality: Insights from Lakefield College

In an enlightening discussion on the empowerment of women in the hospitality sector, this episode of Talking Hospitality features a live recording from Lakefield Hospitality College in North West London, where we engage with Frankie Strinati. The college, founded in 1962 with the explicit aim of…

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Nov. 28, 2023

When Talking Hospitality Meets Hospitality Meets...

Ever wondered how storytelling can transform the hospitality industry? Join us in this enlightening episode with Phil Street, where we explore the art of narrative in shaping careers and changing perceptions. Dive into the wo...

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Nov. 18, 2023

Why Men in Hospitality Don’t Talk About Mental Health — and How We Ch…

Men’s mental health in hospitality is still a taboo topic. In this honest episode, industry leaders share why that needs to change — and how we make it happen.

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Oct. 25, 2023

How Can You Bring Together A Fragmented Community?

Eager for inspiration? Don't miss this Black History Month special of Talking Hospitality featuring the unstoppable Dawn Burton. More than just a culinary entrepreneur, she's a catalyst for change in Caribbean cuisine. We explore her career path, industry gaps, and why mentorship is often the overl…

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July 29, 2023

Is Hospitality Racist?

Ever wondered how the hospitality industry is grappling with issues of race, diversity, and inclusion? Grab your favourite brew and settle in, because the season finale of "Talking Hospitality" is a must-listen. Lorraine Copes, the founder and CEO of Be Inclusive Hospitality, joins the trio of …

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July 19, 2023

How Can You Recruit In Hospitality With Ways That Work?

Raffles is heading to London and is making a stir! Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their...

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July 12, 2023

How To Address Alcohol Addiction In Hospitality

Why is alcohol abuse still the norm in hospitality? Shell Righini joins us to challenge stigma, share her recovery story, and offer hope and solutions.

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