Ah. There are team players and there are not team players and then, there are the mavericks. Mavericks are defined in the Oxford Language dictionary as: "an unorthodox or independent-minded person." There comes a point in any evolving team where…
"I'm too busy to train my team" Many, many times I have heard Hospitality business owners or managers complaining about how busy they are and that they just don't have time to train their staff. Does this sound familiar? Maybe you yoursel…
Meditation expert and scientist Jon Kabat-Zinn once wrote: "Wherever you go, there you are". I was delighted to be a guest on a podcast with Michele Delagado as part of her Hartmetrics series on "Resilience". It was the first time that I publ…
