Day 24 of 31 celebrates Joanne Taylor-Stagg, who joined Talking Hospitality during one of the toughest periods our industry has faced, speaking about resilience and the importance of not giving up hope. It was a message that landed then, and still resonates now.
Since her time as Hotel Manager at The Athenaeum, Jo has stepped into a broader leadership role and is now General Manager at The Harlow Hotel by Accor, continuing to build her reputation as a highly connected and respected leader across the sector. Known for her strong industry network and commitment to developing people, she remains an active voice in hospitality conversations, particularly around leadership, resilience and progression.
What stood out in her episode was not just optimism, but realism. A steady belief that even in the most uncertain moments, there is always a way forward if you keep showing up, keep leading and keep backing your people.
She represents leadership that does not disappear when things get tough, but becomes even more visible.
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