Can a unified skills passport finally solve the UK’s hospitality skills crisis?
In this episode of Talking Hospitality, Timothy R. Andrews and Joe McDonnell sit down with Vince Kelly, Manager of the Mayor’s Hospitality Skills Academy at Westminster Kingsway College, to explore a groundbreaking new approach to training and recruitment — the Hospitality Skills Passport.
After decades of watching talent fall through the cracks, Vince and his team are spearheading a movement to standardise entry-level training across the UK. The idea is simple: just like the CSCS card in construction, a Skills Passport would certify core hospitality skills — giving candidates a recognised entry route and giving employers confidence in their abilities.
💬 In Vince’s words:
“We all do great work in our own way — but unless we do it together, we’ll never truly professionalise hospitality.”
This episode covers:
Why the UK’s hospitality skills gap continues to grow
How the Skills Passport aims to standardise entry-level learning
The balance of practical work, mentorship, and education
Why collaboration between colleges, employers, and DWP is key
How employers can get involved — and benefit from it
Vince also shares his own story — from starting as a 14-year-old kitchen porter to running restaurants, teaching future chefs, and building bridges between education and industry. His passion for accessibility, inclusion, and professional standards shines through every moment.
🎧 Whether you’re an employer struggling to recruit, a trainer looking to modernise your curriculum, or simply passionate about the future of hospitality — this episode is packed with insight, honesty, and solutions.
http://www.talkinghospitality.com/
This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service — from hotel executives, restaurant owners, chefs, and marketers to educators, designers, and startup founders transforming the way we experience hospitality.
Each episode explores the real stories, strategies, and challenges behind the scenes of hospitality — from luxury hotels and fine dining to sustainable tourism, F&B innovation, and customer experience. Whether you’re a student just starting out or a seasoned professional looking for fresh inspiration, you'll find something here that speaks to your passion and purpose.
📌 What you can expect:
In-depth interviews with hospitality leaders and changemakers
Real talk about hotel operations, guest experience, and team culture
Insights into hospitality marketing, branding, and digital transformation
Discussions on sustainability, tech disruption, and industry trends
Career guidance, entrepreneurship journeys, and leadership lessons
We believe hospitality is not just an industry — it’s a mindset, a global community, and a force for connection. This channel is your space to learn, grow, and stay ahead in a fast-evolving world of service.
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