Rachel Kerr-Lapsley

Rachel Kerr‑Lapsley brings 15 years of frontline hospitality experience—most recently as a Front‑of‑House manager— to her role as Managing Director of Kelly’s Cause, the UK’s leading Mental Health First Aid provider tailored for hospitality

Fuelled by the loss of a young chef, Kelly, who tragically took her own life in 2018, Rachel joined a mission-driven team with lived industry experience to shift the way hospitality supports mental wellbeing. She’s overseen the charity’s growth—training over 2,100 individuals across hundreds of venues—championing real-world, industry-specific mental health tools

Rachel’s days are a blend of operational leadership, consultancy and delivering training—much like running a busy restaurant floor .

Beyond training, Rachel’s advocacy stretches into cultural conversations—she recently joined a public panel on mental health in the coffee industry, tackling topics like inclusion, progression and burnout.

Her message is clear: vulnerability isn’t weakness; it’s the essential ingredient for creating sustainable, compassionate hospitality teams.