Season 5

Safeguarding in hospitality should be more than just policy, it should be embedded in a business' culture. In this episode, we explore how training, awareness, and prevention can transform venues into safer spaces for both staff and guests.

When we chat about the potential of AI in hospitality, one of the big ideas we dive into is the concept of agentic AI. Essentially, we’re talking about creating little digital helpers—think minions from Despicable Me—that can take on specific tasks, learn from context, and get better over time. …

Hospitality is at the heart of what makes London the greatest city in the world, and in this episode, we're diving deep into that very idea with Founder of the London Lifestyle Awards, Jason Gale.

We speak with Akashia Carswell, CEO of London Talent and founder of HiveCru, about the future of recruitment in hospitality. From apprenticeships to AI-driven temps, we explore how to truly fix a broken system—starting with honesty, respect, and better training.

What does real allyship look like in hospitality — and why does it matter now more than ever? In this episode, recorded in front of a live audience, Talking Hospitality host Timothy R Andrews is joined by Tris Reid-Smith, co-founder of Pride Wide, for an urgent and inspiring conversation on LGBT…

What happens when hospitality businesses keep saying “we support mental health” — but don’t back it up with action? In this eye-opening episode, we sit down with Rachel Kerr-Lapsley , Managing Director of Kelly’s Cause , the mental health charity changing how the industry supports its people — f…

Matt Cameron shares his personal journey from burnout to purpose, revealing the hidden cost of toxic hospitality cultures and how businesses can build environments where people genuinely thrive.

In this special 50th episode of Talking Hospitality , we celebrate a major milestone — and pull back the curtain on the real story of starting (and sustaining) a podcast in our industry. Joined by a line-up of fellow hospital...

In this vibrant episode of Talking Hospitality, recorded live at Zest Quest Asia 2024, hosts Timothy R. Andrews and Tracey Rashid meet Cyrus and Pervin Todiwala, the passionate founders behind Zest Quest Asia.

What started as a late-night idea over a bottle of wine (and a sink full of dishes) turned into a bold, exciting spirits brand that’s now featured in the likes of Harvey Nichols and Tamarind.

This episode is in an examination of the evolving nature of professional relationships and the significance of mentorship as a means of preserving institutional knowledge. With thanks to brand partners Graphic Kitchen and Lei...

The biggest challenge in the hospitality industry today, according to new host and entrepreneur Joe McDonnell, is delivering a memorable experience for guests. Tracey Rashid and Timothy R Andrews rejoin the show discuss this view and share what's coming up in this first episode of season 5.