Most organisations still treat happiness at work as a cultural add-on. A nice-to-have. A morale initiative. Something delegated to HR, posters, or Friday afternoon gestures. That framing is already obsolete. In 2026, happiness at work is no longer…
If you were to believe the news, everything in Hospitality is broken. Guest contributor Aaron Barnett argues that this is nonsense. *** Usually, January is the month when we all sit in the office staring at P&Ls, moaning about the "quiet," an…
So barely a week in, how you doing on those goals? If you've already lapsed, don't worry. January often begins with good intentions. Fresh plans. Clear goals. A quiet determination that this is the year things will feel more balanced. Then the se…
Christmas is often sold as joyful and effortless. In hospitality, it reveals something else entirely. Long shifts, emotional labour, and the quiet determination of people who keep showing up while the rest of the world slows down. Always Open for Ch…
December is when hospitality is at full stretch. The pace is relentless, expectations are high, and the margin for error feels thinner by the day. Teams are still turning up, still delivering, still caring — but the energy it takes to do that …
In hospitality, Christmas and alcohol are often treated as inseparable. Long shifts end with drinks. Celebrations are built around bottles. Stress relief is poured, not discussed. But that assumption is starting to shift — and not just becaus…
Christmas comes with expectations. Joy. Togetherness. Celebration. For many hospitality professionals, it also comes with exhaustion, isolation, and the emotional whiplash of caring for others while quietly running on empty. In an upcoming Talking…
November sits in a strange place. Not festive. Not calm. Dark mornings, dark evenings, colds, financial pressure, and the knowledge that December is coming. This is where standards wobble if leadership goes quiet. What effective leaders focus on …
Why Black Friday is a risk moment Black Friday creeps into hospitality every year. Some businesses generate smart cash flow. Others fill diaries with low-margin bookings and spend January wondering what went wrong. Black Friday exposes how well yo…
Why Bonfire Night is different Bonfire Night looks simple on paper and complicated in real life. Earlier drinking, unpredictable footfall, families out, teenagers roaming, taxis backing up, and teams trying to hold standards while managing crowd be…
The hospitality industry prides itself on creating memorable guest experiences. For many front-of-house teams, this means being warm, friendly, and highly professional at all times. But when does attentiveness cross the line into discomfort? In 2025…
Have you ever truly paused to reflect on who you bring with you to work every day? Not just your uniform, name badge, or your carefully crafted professional persona—but the real you. Your inspirations, irritations, triumphs, and mistakes. They…
Summary:Hot kitchens. Sweaty uniforms. Packed terraces. No one talks about how brutal summer can be when you work in hospitality. Here’s how to stay safe, stay sane, and make it through the season in one piece. It’s summer – which…
In the ever-evolving landscape of hospitality, where guest experience reigns supreme, there's a vibrant, audacious, and often underappreciated community that has long mastered the art of engagement, adaptability, and resilience: drag queens. Beyond …
Season 4, Episode 2 | Talking Hospitality🎧 Featuring: Joe McDonnell, Paddy Howell, Craig Prentice, Aidan Fraser & Frven Lim We kicked off season 4 of Talking Hospitality with a topic that’s too often brushed under the table: men’s m…
Are We Talking About Mental Health Enough – Or Just Hoping It Goes Away? Featuring Kieron Bailey | Founder, People On Purpose🎧 As heard on Season 5, Episode 2 of Talking Hospitality It’s not often that a conversation leaves you reflect…
“I had no traumatic event… it was the work environment that was suffocating me.” In one of our most honest episodes yet, we sat down with Matt Cameron—a hospitality lifer turned leadership coach—to unpack the real rea…
🎧 As heard on Talking Hospitality with Timothy R Andrews & Tracey Rashid For many of us in hospitality, the end of a tough shift has always meant one thing: a drink. Maybe it’s a pint with colleagues. Maybe it’s a bottle of wine al…
Recent discussions have highlighted a concerning trend: Generation Z (those born between the late 1990s and early 2010s) is experiencing unprecedented levels of depression and anxiety. A viral TikTok video by Christian Bonnier suggests this may be d…
The holiday season is a time of joy for many, but for others, it can be a period of immense stress, loneliness, or sadness. In the hospitality industry, where long hours, high-pressure environments, and demanding schedules are the norm, Christmas c…
In the height of Christmas and the festive season, it's a time of joy, celebration, and togetherness. But for many in the hospitality industry, Christmas can also amplify financial strain, mental health struggles, and the challenges of an already de…
This third and final installment of our Talking Hospitality mental health series of blogs rounds off an essential conversation that began with supporting employee well-being and continued with insights into creating psychologically safe workplaces. …
Following the article, "Supporting Employee Mental Health in Hospitality", we delve deeper into how the hospitality industry can tackle mental health issues. Reflecting on Episode 5, Season 1 of the Talking Hospitality podcast, titl…
As highlighted in many of our episodes, mental health is a critical challenge within hospitality. Season 1, episode 4 despite being recorded in lockdown, brings fresh relevance to supporting employee mental health. The hospitality industry …
