There’s no denying the charm of al fresco dining. Whether it’s a rooftop brunch, a garden BBQ, or a bustling pub terrace, outdoor eating has become a staple of British hospitality culture. And in 2025, with warm summers stretching longer…
The hospitality industry prides itself on creating memorable guest experiences. For many front-of-house teams, this means being warm, friendly, and highly professional at all times. But when does attentiveness cross the line into discomfort? In 2025…
Safeguarding in hospitality isn’t only about ticking boxes or hanging a poster in the bar. It’s about creating safer spaces for guests and for your team. In this episode, we sat down with Eren Bessim from Safer Business Network to talk …
The AI Action Summit in Paris has sparked global discussions about artificial intelligence, ethics, and economic transformation. Co-chaired by French President Emmanuel Macron and Indian Prime Minister Narendra Modi, the event gathered global tech l…
The UK government has announced plans to introduce legislation allowing the use of digital identification (ID) for purchasing alcohol in venues such as pubs, restaurants, and supermarkets. Is this a good or bad thing, and what are the implications?…
Recent reports have raised concerns about the increase in sexual offences within licensed venues in the UK. High-profile cases and rising police statistics highlight a worrying trend, with offences often linked to environments where alcohol is cons…
Alcohol spiking is an issue that’s been in the spotlight for all the wrong reasons recently. As awareness grows, so do the expectations on hospitality venues, especially those in nightlife. New regulations are ramping up the need for safety pr…
Operating a licensed venue involves more than simply supplying or selling alcohol; it requires a key individual, the Designated Premises Supervisor (DPS), who ensures that all legal, social, and operational standards are met. For any hospitality est…
The UK Chancellor’s latest budget has stirred up significant conversation, with changes that could have long-lasting effects on our industry. In particular, tax hikes and rising wage costs stand out, impacting smaller, labour-heavy businesses …
New Compliance Requirements in UK Hospitality: 5 Essential Tips for 2024 The start of 2024 has brought a wave of new regulations to the UK hospitality industry. From Martyn’s Law, which bolsters venue security, to updated wage and tip rules, …
