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Equality, Diversity & Inclusion Posts

These blogs look at various issues and solutions within Hospitality related to equality, diversion and inclusion. Contains further links to relevant podcasts, courses around the subject and further reading.
Does Inclusion Drive Better Guest Experiences?
Oct. 13, 2025

Does Inclusion Drive Better Guest Experiences?

Representation isn’t just a social talking point — it’s a business advantage. In hospitality, the most diverse teams create the most memorable experiences. When every culture, background and voice is part of the story, guests feel …
Celebrating Black Excellence in Hospitality
Oct. 6, 2025

Celebrating Black Excellence in Hospitality

Across Britain’s hotels, restaurants and event venues, Black professionals have shaped the food we serve, the stories we tell and the experiences we create. Yet too often, their influence has been overlooked. This month, let’s not only c…
Is Hospitality Really a Safe Space? Tackling Homophobia and Transphobia in the UK Industry
June 9, 2025

Is Hospitality Really a Safe Space? Tackling Homophobia and Transphobia in the UK Industry

Homophobia and transphobia remain pressing issues within the UK hospitality industry. Despite advancements in LGBTQ+ rights, many employees still face discrimination, exclusion, and hostility in their workplaces. This not only affects individual wel…
Is Your Hospitality Business Really Inclusive? Why Supporting Pride Matters
June 3, 2025

Is Your Hospitality Business Really Inclusive? Why Supporting Pride Matters

In June 2025, as Pride Month unfolds across the UK, hospitality businesses have a unique opportunity to demonstrate their commitment to inclusivity and reap tangible benefits.Here's why supporting Pride is not something you can just ignore.1. En…
What Can Hospitality Do To Understand Gen Z's
Feb. 24, 2025

What Can Hospitality Do To Understand Gen Z's

Recent discussions have highlighted a concerning trend: Generation Z (those born between the late 1990s and early 2010s) is experiencing unprecedented levels of depression and anxiety. A viral TikTok video by Christian Bonnier suggests this may be d…
What is "Trans"?
June 10, 2024

What is "Trans"?

LGBT. LGBT.The “T” bit seems to be a hot topic right now if the mainstream and social medias are to be believed.There also seems to be a lot of ignorance or, rather, misunderstanding about what the “T” stands for. …
Why Does Everyone Keep Banging On About Pride?
June 3, 2024

Why Does Everyone Keep Banging On About Pride?

How boring.It’s Pride Month and everyone has changed their logos to rainbow.It’s not even needed any more.Unfortunately, this is not the case. Not even remotely. Homophobia In HospitalityEven an industry such as our belo…
Are Mavericks In The Workplace a good thing?
May 20, 2024

Are Mavericks In The Workplace a good thing?

Ah. There are team players and there are not team players and then, there are the mavericks.Mavericks are defined in the Oxford Language dictionary as: "an unorthodox or independent-minded person."There comes a point in any evolving team where…
Is Hospitality A Diverse Employer?
March 25, 2024

Is Hospitality A Diverse Employer?

The answer is yes, absolutely.So, of course that means we don't have to worry about anything, right?Right?If you're a regular reader of my blogs, you'll already know the answer to that one...The latest "Inside Hospitality Report" from Be Inc…
Not Dead Yet: Why You Should Hire Mature Workers In Hospitality
March 18, 2024

Not Dead Yet: Why You Should Hire Mature Workers In Hospitality

In Hospitality there tends to, still despite lockdowns and Brexit, favour hiring young people over more mature workers.However, the industry is severely short-staffed, it has an image problem with younger people & Gen Z's and so wiser business…
How Can We Proactively Support Women In Hospitality?
March 8, 2024

How Can We Proactively Support Women In Hospitality?

The hospitality industry, vibrant and dynamic, thrives on diversity and innovation.Women, constituting a significant part of this sector, face distinct challenges, especially in climbing the leadership ladder.The "Talking Hospitality" podcast on…
Empowering Women in UK Hospitality Leadership: Integrating Insights, Solutions, and Statistics
Feb. 19, 2024

Empowering Women in UK Hospitality Leadership: Integrating Insights, Solutions, and Statistics

The UK hospitality industry, celebrated for its dynamism and diversity, faces a critical challenge: the underrepresentation of women in leadership roles. Despite women making up a significant portion of the workforce, their presence in senior manage…